Cyber Security Analyst

Good Shepherd Health Care System is seeking a Cyber Security Analyst to help protect its healthcare organization’s information and technology. The role monitors, investigates, and responds to security alerts, performs incident containment and escalation, and supports threat detection, access control, and security process improvements.

What you'll do:

• Monitor and triage security alerts from platforms such as Office 365, Defender, and Managed Detection Response (MDR) applications
• Correlate logs across endpoints, servers, firewalls, proxies, and cloud services to identify potential threats
• Investigate events and determine appropriate containment or escalation actions
• Perform containment steps for low to moderate-risk incidents (isolating endpoints, revoking sessions, disabling compromised accounts)
• Escalate confirmed or high-impact incidents to senior cyber security team members
• Document findings, actions, and outcomes in case management systems
• Apply threat intelligence to proactively identify indicators of compromise across systems
• Support Active Directory role-based access control (RBAC) initiatives by flagging misalignments and risks
• Participate in tuning alerts, improving detection logic, and suggesting automation opportunities
• Collaborate with help desk and IT support to notify impacted users or clarify false positives
• Provide feedback from frontline experiences to improve security policies and response playbooks
• The employee supports the hospital mission, vision, values, policies, and procedures

What they're looking for:

• Required: High School Diploma or equivalent
• Required: NA
• Required: 1–2 years in a security operations or IT security role (Tier 1 or 2 level)
• Familiarity with SIEM platforms—especially Microsoft Sentinel—and endpoint tools like Microsoft Defender
• Experience using or supporting security case management tools (e.g., GreyMatter or equivalent MDR Solutions
• Knowledge of phishing analysis, endpoint detection and response (EDR) actions, user access review, and AD structures
• Intermediate familiarity with Microsoft Cloud applications (O365, Defender, Intune, Azure AD, Entra ID)
• Strong documentation and communication skills
• Must be a self-starter
• Strong interpersonal and problem-solving skills
• Detail-oriented, organized, and highly motivated
• Positive attitude, great teamwork mindset, and a willingness to assist wherever needed

Benefits:

• Employer paid benefits - Medical, Dental, and Vision! (qualifying dependants included)