Cybersecurity Field Engineer

Emerson’s Power and Water Solutions team is hiring a Cybersecurity Field Engineer to help protect critical infrastructure in the power and water industries. The role performs cybersecurity engineering work related to the installation, service, and maintenance of Emerson cybersecurity products.

What you'll do:

• Gain significant knowledge on company products through existing training programs, hands-on experience, and individual concerted effort
• Analyze and solve engineering problems associated with our cybersecurity systems
• Assist in carrying out complex engineering assignments under the direction of more senior field engineers
• Develop and maintain good customer relationships with a focus on delivering total customer satisfaction
• Participate in the writing, review, and revision of field related and/or operational procedures
• Participate in team assignments aimed at problem resolution, project/product familiarization, and product testing and evaluation
• Provide complete and timely reports on all activities with emphasis on defining problems encountered, services rendered, and customer reaction to the supplied product and services

What they're looking for:

• Bachelor's degree in engineering, computer science, or a related technical field, or equivalent combination of education and experience
• 0-2+ years of relevant experience
• Strong communication and customer service skills
• Legal authorization to work in the United States without sponsorship now or in the future
• 5+ years of relevant experience
• CCNA, GICSP or equivalent certification
• Experience working in the industrial control system industry (ICS)
• Exposure to cybersecurity principles or related coursework

Benefits:

• Hybrid workplace arrangement
• Ongoing career development
• Mentorship, training, and leadership opportunities
• Medical insurance plans
• Dental coverage
• Vision coverage
• Employee Assistance Program
• 401(k)
• Tuition reimbursement
• Employee resource groups