Data Operations Analyst

Workday is seeking a Data Operations Analyst to support Sales Operations by adding and maintaining prospect records and improving the quality, integrity, and reliability of account data. The role monitors data quality, supports account standardization and matching initiatives, and collaborates with sales, Enterprise, and Data Analytics teams.

What you'll do:

• Add and maintain new prospect records within the account database to support sales team operations
• Perform daily quality and quantity control checks on data to ensure accuracy and completeness
• Support account record standardization, account creation, and M&A account matching processes
• Collaborate with Enterprise and Data Analytics teams to uphold master data quality standards
• Filter and process high volumes of data with precision and efficiency
• Partner with cross-functional and globally distributed colleagues to resolve data discrepancies
• Provide first-line support for data-related inquiries from internal sales stakeholders
• Identify opportunities to improve data governance processes and contribute to team objectives

What they're looking for:

• Strong analytical and critical thinking skills with a keen eye for detail
• Proficiency in Microsoft Excel, including data filtering, sorting, and manipulation
• Ability to manage and process high volumes of data accurately and efficiently
• Excellent written and verbal communication skills in English for cross-cultural collaboration
• Familiarity with data governance principles and data quality best practices
• Ability to work independently and collaboratively in a fast-paced, distributed team environment
• Strong organizational skills with the ability to prioritize multiple tasks simultaneously
• Minimum 1–3 years of meaningful experience in data management, data research, sales operations, or data analysis
• Experience with Salesforce or other CRM platforms is a strong advantage
• Experience in a first-line support or business analyst capacity is highly desirable
• Background as a Business Analyst or Sales Operations Analyst is strongly preferred
• Hands-on experience working with CRM systems, particularly Salesforce, is an advantage

Benefits:

• Medical
• Dental
• Vision
• 401K