Data Science Intern — Customer Analytics and Data Enablement

Deltek is a provider of software and information solutions for project-based businesses. The Data Science Intern will support customer health and CRM data analysis, semantic modeling, and stakeholder-driven analytical initiatives. The role involves transforming raw data into insights through data preparation, exploratory analysis, feature engineering, visualization, and documentation.

What you'll do:

• Meet directly with business stakeholders to elicit requirements, ask clarifying questions, and translate loosely defined business problems into well-scoped analytical questions
• Support the team in collecting, cleaning, and analyzing customer health and CRM datasets to answer those business questions
• Structure data-driven approaches to solve business problems, checking back in with stakeholders as understanding evolves
• Perform exploratory data analysis to identify patterns, anomalies, and insights in large datasets from multiple sources
• Create features from structured and unstructured data, applying feature engineering techniques to enhance model performance
• Build visualizations and narratives that make complex analysis accessible to non-technical audiences
• Document methodologies, assumptions, and limitations thoroughly to ensure reproducibility and knowledge transfer

What they're looking for:

• Currently pursuing a Bachelor's or Master's degree in Data Science, Statistics, Computer Science, Information Systems, Business Analytics, or a related field
• Comfort initiating conversations with business users to gather requirements and clarify ambiguous asks; this role requires more direct stakeholder interaction than a typical technical internship
• Understanding of major data modeling paradigms (3NF, star schema, etc.) and database technology concepts
• Proficiency in Python
• SQL skills, with experience querying relational databases
• Strong written and verbal communication skills
• Basic understanding of machine learning concepts (regression, classification, clustering, time series, feature engineering) and comfort discussing tradeoffs and real-world applications, even without production ML experience
• Exposure to dbt
• Experience with Snowflake or other cloud data warehouses
• Prior coursework or project experience with CRM, customer analytics, or churn/health-scoring data
• Experience presenting analysis to non-technical stakeholders, or other experience directly gathering requirements from business users (client-facing roles, consulting, product work, etc.)

Benefits:

• Certain roles are eligible for additional rewards, including incentive compensation and equity.
• Employees have access to healthcare benefits
• A 401(k) plan and company match
• Paid vacation time and holidays
• Well-living programs
• Short-term and long-term disability coverage
• Basic life insurance
• Tuition reimbursement