Degree Services Manager

The Degree Services Manager is a key part of helping UAF students reach one of the most meaningful moments in their academic lives: graduation. In this role, you’ll guide a friendly, dedicated team that keeps degree audits accurate, supports academic records, and helps students and faculty navigate requirements with confidence. You’ll collaborate closely with advisors, departments, and campus partners to solve problems, improve processes, and make sure students feel supported every step of the way. If you enjoy working with people, value clarity and accuracy, and want to make a positive difference in students’ journeys, this role offers a chance to do work that truly matters.

The Degree Services Manager demonstrates comprehensive knowledge of academic regulations, catalog standards, FERPA, NCAA Progress Toward Degree requirements, and the complex systems that support academic records, including Banner, DegreeWorks, and OnBase. The role requires advanced skill in interpreting and applying policy, conducting detailed degree and compliance audits, resolving exceptions, and exercising professional judgment in high‑impact decisions that affect degree conferral and student eligibility. Strong analytical, communication, and collaboration skills support effective training, consultation, and cross‑campus coordination with faculty, advisors, departments, Athletics, and the Graduate School. The position also requires skill in process improvement, workflow design, and program administration across multiple campuses. Abilities include managing competing priorities, supervising staff, ensuring accuracy in high‑volume record processing, implementing policy and procedural changes, and maintaining confidentiality and regulatory compliance while serving as a trusted institutional expert.

A typical candidate brings progressively responsible experience in academic records, student services, or registrar operations, including direct work with degree audits, graduation processing, and policy interpretation. They also typically have experience with Banner, DegreeWorks, OnBase, FERPA, and NCAA Progress Toward Degree compliance, along with demonstrated skill in high‑impact academic decision‑making and staff supervision.

Minimum Qualifications:

Bachelor’s degree in related field and four years of progressively responsible relevant experience, or an equivalent combination of training and experience. Master’s degree preferred. Valid driver's license and clean driving record in compliance with UA Safe Driving Criteria.

This recruitment is open to internal applicants only or those otherwise eligible to apply.

Position Details:

This is a full-time, exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 80, based on education and experience.

Application review will begin on August 17, 2026. To ensure consideration, please submit your application by 11:55 PM Alaska Standard Time on August 16, 2026.

📃To view the full list of job responsibilities, please click HERE.

☎️If you have any questions regarding this position, please contact Kellsey Huizenga, Signers' Business Office HR Coordinator, at [email protected] or 907-474-5365.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at [email protected].

The University of Alaska (www.alaska.edu) is an Equal Opportunity/Equal Access Employer and Educational Institution.  The University is committed to a policy of non-discrimination (www.alaska.edu/nondiscrimination) against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or [email protected] / 907-786-1214 or [email protected]. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or [email protected].

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing [email protected].