Department Analyst - Pharmacy Operations

Cleveland Clinic Health System is a healthcare organization committed to advancing patient care through clinical innovation and operational excellence. The Department Analyst - Pharmacy Operations will support pharmacy information system implementations, training, reporting, data analysis, regulatory compliance, and optimization of pharmacy programs and services.

What you'll do:

• Interact with end-users to assist with problem definition and provide implementation support
• Coordinate and conduct education and end-user training programs to ensure systems are utilized as designed
• Assist with development of end-user documentation that provides clear, concise reference information
• With direction from Pharmacy Leadership, provide implementation assistance for system projects through all phases of the system development life cycle
• Perform program management and analyst functions, including tracking systems, metrics and operational performance
• Run, generate and analyze reports and dashboards
• Extract and analyze large datasets to support operational decision-making
• Identify opportunities for service and program optimization and support continuous improvement initiatives
• Conduct audits and support regulatory compliance
• Support pharmacy programs, including procurement, controlled substance management and inventory management
• Provide reporting and analytical support for pharmacy operations and programs
• Perform other duties as assigned

What they're looking for:

• * Bachelor's Degree
• * *(Additional relevant years of experience may offset Bachelor's Degree)*
• * One year of applicable hospital or major medical center clinical experience
• * **OR** one year of recent experience supporting a major clinical information system
• * In depth knowledge of clinical theory and practice
• * License in a medically related field such as nursing (RN), pharmacy technician (CPHT), medical assistant (CMT), medical technology (MT) or Emergency Medical Technician - Paramedic
• * Familiar with the processes and procedures related to health care regulatory agencies
• * Strong communication and analytical skills
• * *Technical certification may be required*
• * Ability to perform work in a stationary position for extended periods
• * Ability to travel throughout the hospital system
• * Ability to operate a computer and other office equipment

Benefits:

• A caregiver in this role works a hybrid schedule from 8:00 a.m. – 4:30 p.m., with one day per week onsite at Main Campus.