Digital Accessibility Coordinator (MA5) - Olympia

About the Department

Job Title: Digital Accessibility Coordinator (MA5)
Location: Olympia, WA - This position is flexible/hybrid and can be done remotely; however, you will need to be in person in Olympia if needed to attend an in-person meeting.  
Closes: Sunday, November 8th, 2026
Salary: $78,504 - $105,612 Annually
 


Click here to learn more about DCYF.  
 
The Opportunity:
Some of what you will get to do:

• Serve as the agency’s recognized enterprise expert on digital accessibility.
• Provide expert analysis and strategic recommendations to executive leadership regarding highly complex accessibility issues affecting agency-wide operations, policy, technology, and customer access.
• Establish and continuously improve the agency’s enterprise digital accessibility governance framework, including strategic priorities, standards, policies, and implementation direction.
• Lead enterprise accessibility governance by coordinating agency-wide initiatives, facilitating executive and cross-functional decision-making, and aligning accessibility with organizational objectives.
• Develop long-term accessibility strategies, roadmaps, performance measures, and reporting processes that advance organizational maturity.
• Research and interpret emerging accessibility laws, standards, technologies, and practices, and recommend enterprise implementation strategies.
• Prepare executive briefings, risk assessments, and recommendations regarding accessibility priorities, compliance risks, resource needs, and organizational impacts.
• Promote accessibility as a core business practice by integrating user-centered design and accessibility principles into agency operations and digital service delivery.
• Develop and oversee the agency’s long-term accessibility education strategy to strengthen workforce capability and organizational capacity.
• Conduct expert analysis of emerging federal and state accessibility laws, regulations, standards, and guidance to determine organizational impacts and recommend enterprise compliance strategies.
• Develop, implement, and maintain enterprise digital accessibility policies, standards, procedures, and governance frameworks affecting agency-wide operations.
• Develop enterprise accessibility standards that integrate accessibility, usability, and user experience principles into business processes, procurement, and technology governance.
• Recommend policy, operational, and business process improvements that reduce organizational risk, remove accessibility barriers, and improve equitable access for employees, providers, clients, and members of the public.
• Conduct enterprise accessibility assessments and provide expert recommendations regarding high-risk technology implementations, digital services, and business solutions.
• Integrate accessibility requirements throughout the lifecycle by consulting during planning, procurement, design, development, implementation, maintenance, and modernization efforts.
• Lead and evaluate manual and automated accessibility testing, analyze results, establish remediation priorities, and recommend risk-based corrective actions.
• Advise executive leadership on organizational readiness, accessibility strategy, and enterprise change initiatives that advance accessibility maturity.

Required Qualifications:

• Bachelor’s degree involving business administration, public administration, information technology, computer science, accessibility studies, communications, or a closely related field; AND Five (5) years of progressively responsible professional experience that includes the following:
  • Enterprise digital accessibility
  • Accessibility program implementation
  • Accessibility training or adult education
  • User experience (UX) or human-centered design
  • Web accessibility
  • Software development lifecycle integration
  • Technology governance
  • Digital communications
  • ADA/504 compliance
  • Enterprise policy development

OR

• Equivalent combination of education and experience totaling nine (9) years in the above noted areas.
  • Demonstrated knowledge of:
    • Digital accessibility principles and best practices
    • WCAG standards
    • Federal and state accessibility laws and policies
    • Accessibility testing methodologies
    • Enterprise governance and policy development
    • Project coordination and stakeholder engagement
    • Communication, facilitation, and training techniques
    • Continuous process improvement
    • Adult learning principles and instructional design
    • User-centered design, usability principles, and digital customer experience
  • Demonstrated ability to:
    • Provide enterprise digital accessibility leadership without direct authority
    • Analyze complex technical and business issues
    • Develop policies and standards
    • Coordinate multiple stakeholders
    • Communicate effectively with technical and non-technical audiences
    • Facilitate collaboration across organizational boundaries
    • Balance competing priorities and managing multiple projects
    • Translate complex technical accessibility requirements into practical requirements for diverse audiences
    • Develop and deliver effective technical training
    • Influence organizational change without direct supervisory authority

AND

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Preferred/Desired Qualifications:

• Certified Professional in Accessibility Core Competencies (CPACC).
• Certified Professional in User Experience (UX).
• Web Accessibility Specialist (WAS).
• Experience developing enterprise training programs.
• Experience applying human-centered design or user experience methodologies.
• Experiencing facilitating large cross-functional workshops.
• Trusted Tester Certification.
• Experience implementing accessibility programs for a large public-sector organization.
• Experience reviewing VPATs and accessibility conformance documentation.
• Experience with accessibility testing tools including screen readers, keyboard testing, automated testing software, and color contrast analyzers.
• Experience supporting procurement, software development, lifecycle integration, or enterprise digital governance.
• Experience leading cross-functional strategic initiatives.

How do I apply? 
Complete your applicant profile and attach the following:  

• Cover letter
• Resume

Supplemental Information:
The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our goal to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.
 
The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

This recruitment may be used to fill multiple vacancies.

Must successfully complete, within mandated timeframes, employee orientation and all other mandatory annual in-service and other required training.

Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES-approved organization at naces.org. Foreign Equivalency certification must be attached to the application for degrees obtained outside the U.S.

This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE).  For more information: https://wfse.org/

If you would like to request an accommodation throughout the application/interview process, contact DCYF Recruiter.  If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855) 524-5627 or email [email protected]. Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-664-1960. 

Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214, NGB Form 22, or Predischarge Certification (issued not more than 120 days prior to End of Term of Service (ETS) by date of submission). If claiming preference based on Predischarge Certification, the individual will be required to provide their official discharge documentation, such as a DD Form 214, NGB Form 22, or equivalent, within 30 days after the date of discharge. Please blackout (redact) the social security number before attaching any documents. For additional information on Veterans’ Preference and guidance on how to determine if you are eligible,  click here.

 DCYF participates in the federal E-Verify program. The selected candidate must provide proof of identity and authorization to work in the United States, consistent with E-Verify requirements, on their first day of employment.

2026-08758

Benefits

More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note:  If the position offers benefits which differ from the following, the job posting should include the specific benefits. 

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS).  New employees have the option of two employer contributed retirement programs.  For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP).  This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays 
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday. 

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave 
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave. 

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.  

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave 
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave
Leave Sharing
Parental Leave
Family and Medical Leave Act (FMLA)
Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

Supplemental Questions

Required Question

Agency Information

EmployerState of WashingtonAddress View Job Posting for Agency Information

View Job Posting for Location, Washington, 98504 Website http://www.careers.wa.gov