Digital Product Analyst - Timpani

HCA Healthcare’s Digital Transformation and Innovation team uses artificial intelligence, automation, and digital technologies to improve clinical outcomes and healthcare operations. The Digital Product Analyst supports the Timpani Centralized Scheduling & Staffing pod by translating nursing and workforce needs into product requirements, analyzing operational and product data, supporting product development, and communicating insights to clinical, operational, and technical stakeholders.

What you'll do:

• Collect and document detailed requirements from Nursing leaders, Nursing Informatics, frontline nurses, and other stakeholders; translate nursing ambient documentation workflows and needs into clear user stories and acceptance criteria for technical delivery
• Define detailed key results supporting pod objectives, including measures of nursing adoption, utilization, documentation time and burden, documentation quality and completeness, workflow efficiency, and user experience; perform analyses as needed before automated measurement is available
• Support the Product Owner in day-to-day product activities, including backlog refinement, sprint planning, requirement clarification, acceptance criteria, testing coordination, and release readiness
• Prepare analyses and materials for product demos, quarterly business reviews, clinical leadership updates, pilot reviews, and other pod report-outs
• Work with the Product Owner to develop Objectives and Key Results and define measurement strategies, source systems, baselines, and methodologies for nursing ambient clinical documentation outcomes
• Partner with data engineers and pod members to create reliable data pipelines, dashboards, and analyses that automate measurement of product, clinical workflow, adoption, and outcome metrics
• Partner with Experience/UX designers and Nursing and Performance Improvement stakeholders to map current and future nursing documentation workflows, identify pain points, and define opportunities for ambient documentation to reduce burden without disrupting patient care
• Partner with Experience/UX, Nursing Informatics, and frontline nurses to incorporate clinical workflow and user acceptance criteria into user stories and test scenarios
• Work with adoption teams, process/experience designers, Nursing leadership, and frontline users to translate qualitative and quantitative feedback into prioritized feature specifications and product improvements
• Partner with change management, education, adoption, and scaling teams to support pilot readiness, training, communications, workflow change, adoption, and responsible scaling across nursing environments
• Prepare analyses and materials for product demos, quarterly business reviews, clinical leadership updates, pilot reviews, and other pod report-outs
• Use analytical and data visualization techniques to communicate nursing adoption, utilization, documentation quality, workflow, product performance, and outcome insights effectively to clinical, operational, and technical stakeholders

What they're looking for:

• Bachelor's degree in Business, Computer Science, Health Informatics, Nursing, or a related field
• 1+ year(s) of experience in healthcare technology, clinical informatics, nursing workflow, product analysis, business analysis, or a related domain, with strong verbal and written communication skills and demonstrated problem solving across technical and functional areas
• Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients
• Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect
• Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA
• Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA
• Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement
• Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results
• Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors
• Drive Execution and Financial Results: Ability to commit to the success and financial wellbeing of HCA by challenging others to excel and hold themselves and others accountable for achieving results
• Master's degree in a relevant healthcare, informatics, analytics, business, or technology field
• Certification in Data Analytics, Business Analytics, Health Informatics, or related fields