Digital Product Operations Intern

What you’ll do

• Help improve how Digital Banking teams plan, align, and deliver

• Support program delivery for major digital initiatives

• Learn the Product Operating Model and how Product Managers work best

• Assist with transparency of work, risk tracking, and cross-team coordination

• Contribute to Digital Product Ops’ AI strategy — finding practical ways AI can improve speed, clarity, and efficiency

• Help create new frameworks, tools, and enablement materials teams can actually use

• Partner with Product, Design, and Engineering to reduce friction and strengthen how work gets done

What we’re looking for

• Currently pursuing a degree in Business, Product, Technology, Design, Communications, or a related field

• Strong written and verbal communication

• Curious about how digital products and teams operate

• Comfortable learning new tools quickly, including AI

• Detail-oriented, collaborative, and motivated to make work clearer for others

Nice to have

• Exposure to Agile/product delivery (coursework, internships, or student org experience)

• Familiarity with Jira, Confluence, Figma, and/or Cursor

• Interest in fintech, digital banking, or enterprise product operations

• Experience with AI tools for writing, research, or productivity

Why this internship

You’ll sit inside Digital Banking Product Ops, contribute to real delivery, and help build the operating model and AI-enabled ways of working that will define how First Horizon ships digital products going forward.