Durham, North Carolina

Director, Advanced Data Analytics and Insights

OnsitePosted yesterday

Job details

Location
Durham, North Carolina
Work type
Onsite
Posted
yesterday
Apply on
wd1.myworkdaysite.com

About this role

Fidelity will not provide immigration sponsorship for this position.

Job Description:

Position Description:

Manages the timely flow of business intelligence information to users, and provides technical support for existing reports and dashboards. Identifies and analyzes industry and geographic trends with business strategy implications. Anticipates and predicts client needs and future behaviors using data, analytics, customer, research and AI solutions. Processes large sets of structured and unstructured data using cloud technologies -- Snowflake and AWS. Navigates across a wide range of data sources and systems to deliver analytic and visualization capabilities that enable business partners to transform data into impactful insights. Leverages industry‑leading analytics approaches, database analytics, digital analytics, data visualization and tools (including Unica, Adobe Campaign, Salesforce Marketing Cloud, and Simon Data).

Primary Responsibilities:

  • Provides recommendations on areas of opportunity to improve customer experience by analyzing cross-channel engagement and transactional and behavioral data.
  • Surfaces and offers important ideas and recommendations to drive stronger business outcomes.
  • Performs model evaluation, tuning and performance, and ensures the operationalization and scalability of scientific techniques.
  • Analyzes technology trends to identify markets for future product development or to improve sales of existing products.
  • Devises methods for identifying data patterns and trends in available information sources.
  • Maintains or updates business intelligence tools, databases, dashboards, systems, or methods.

Education and Experience:

Bachelor’s degree in Computer Science, Engineering, Information Technology, Information Systems, Chemistry, or a closely related field (or foreign education equivalent) and six (6) years of experience as a Director, Advanced Data Analytics and Insights (or closely related occupation) designing and administering cloud-based business intelligence platforms using Tableau in financial services environments.

Or, alternatively, Master’s degree in Computer Science, Engineering, Information Technology, Information Systems, Chemistry, or a closely related field (or foreign education equivalent) and four (4) years of experience as a Director, Advanced Data Analytics and Insights (or closely related occupation) designing and administering cloud-based business intelligence platforms using Tableau in financial services environments.

Skills and Knowledge:

Candidate must also possess:

· Demonstrated Expertise designing, developing, and implementing enterprise semantic models and multi-dimensional data architectures using AtScale deployed on Amazon EKS; and applying AtScale Tableau optimization techniques, including query pushdown, aggregate awareness, caching strategies, and semantic model design patterns, to maximize performance, scalability, and governed self-service analytics on Snowflake integrated with Tableau.

· Demonstrated Expertise establishing enterprise metric governance frameworks by defining, certifying, and maintaining business logic within AtScale semantic layers; and integrating semantic models with Alation for data cataloging, certified metric documentation, data lineage, and asset discoverability to ensure metric consistency, traceability, and reliability across enterprise datasets.

· Demonstrated Expertise administering and operating enterprise BI platforms across AtScale and Tableau, including semantic layer lifecycle management, model versioning, access control enforcement, and Tableau Server/Site administration; and conducting end-to-end performance profiling across the Snowflake–AtScale–Tableau stack to identify, isolate, and remediate system bottlenecks.

· Demonstrated Expertise translating finance reporting constructs, including P&L, balance sheet, variance analysis, and forecasting, into governed data models; aligning solutions with regulatory and compliance requirements; and driving requirements rationalization, data model standardization, and cross-functional delivery across finance and technology organizations.

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Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Data Analytics and Insights

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Benefits that balance life and work

From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.

Benefits

Company overview 

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience. 

Reasonable accommodations

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to [email protected], or by calling 800-835-5099, prompt 2, option 3.

Equal opportunity employer

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Applicant screening

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

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