Mtb
Williamsville, New York
Director – Contact Center Customer Service
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Apply to Director – Contact Center Customer Service at MtbJob details
- Location
- Williamsville, New York
- Work type
- Hybrid
- Compensation
- $154,700 - $257,900/yr
- Posted
- Jul 17, 2026
- Apply on
- mtb.wd5.myworkdayjobs.com
About this role
Bachelor's degree, minimum 11 years in financial institution or contact center, 5+ years people management, proven leadership, risk and regulatory knowledge, strategic planning and analytics experience.
What you'll do at Mtb:
- leading teams
- driving strategy
- managing operations
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