Director External Care Transitions Network

Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.

At Harris Health, we prioritize the well-being of our most valuable asset--our people--ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.

Job Summary:
The Director, External Care Transitions Network provides enterprise leadership for Outsourced Medical Services, the post acute network, and centralized referral operations, ensuring seamless, equitable transitions of care beyond the health system. This role designs and executes integrated strategies, governance frameworks, and operating models that optimize access, quality, capacity, and cost effectiveness across a diverse external provider landscape. By partnering with clinical leaders and cross functional stakeholders, the Director translates complex operational data into actionable insights, drives performance accountability, and advances patient centered outcomes for both funded and Financial Assistance Program populations.

Minimum Qualifications

License & Certifications:
Six Sigma Green Belt LSSGB (Or) Six Sigma Black Belt LSSBB

Degrees:
Bachelor's Degree Nursing, Business Administration, Health Administration or related healthcare field
Master's Degree Nursing, Business Administration, Health Administration or related healthcare field Preferred

Work Experience:
7 Years of Experience in a healthcare environment, including project management, care coordination, strategy, communications, and working with external vendors.

Management Experience
5 Years of Experience in a Management or Supervisory role within a complex health care environment

Communication Skills:
Above Average Verbal Communication
Exceptional Verbal (Public Speaking)
Writing/Correspondence
Writing/Reports

Knowledge/Skills/Abilities:
Analytical Abilities
Mathematics
Medical Terminology Knowledge

Work Schedule:
Flexible
Holidays
On Call
Eligible for Telecommute
Travel
Weekends

Other Requirements:
Strategic thinker with attention to detail and problem-solving skills
Demonstrated success executing strategic initiatives
Organized and can manage multiple complex initiatives simultaneously
Strong relationship builder with experience in leading diverse work teams internally and externally
Experience with high-level decision making
Strong written and oral communication skills
Strong presentation skills with ability to successfully communicate complex business information to leadership and other stakeholders
Knowledge of all components of healthcare business functions (Operations, Strategy, Finance, IT, etc.)
Skills influencing people without having direct reporting relationships
Excellent organizational skills
Ability to deal with all levels of staff within Harris Health and senior leadership
Ability to deal with conflicting points of view and to effect creative and responsive

MS Word, MS PowerPoint, MS Excel

Harris Health's benefits program is designed to provide you with more flexibility and choices in meeting your specific needs.  Harris Health's benefits program allows you to protect your income in case of illness, death and disability, and to help you save for retirement.

It is the policy of Harris Health to provide equal opportunity for all applicants for employment regardless of political affiliation, race, color, national origin, age, sex, religious creed or disability.  Applicants may request any reasonable accommodation(s) to participate in the application process.

Management