Job Summary:

The Director of Quality is a strategic leader responsible for developing, implementing, and continuously improving the organization’s quality management systems. This role ensures products, services, and processes meet regulatory requirements, industry standards, and customer expectations while driving a culture of quality, operational excellence, and continuous improvement across the enterprise.

Key Responsibilities

Leadership & Strategy

• Develop and execute a comprehensive quality strategy aligned with organizational goals.
• Serve as a key member of the leadership team, advising on quality risks, compliance, and performance.
• Build and lead high-performing quality teams across multiple locations or business units.
• Promote a culture of quality, accountability, and continuous improvement.

Quality Management Systems (QMS)

• Oversee the design, implementation, and maintenance of the Quality Management System (e.g., ISO, FDA, or industry-specific standards).
• Ensure compliance with all applicable regulatory and certification requirements.
• Lead internal and external audits, inspections, and certifications.
• Establish and maintain quality policies, procedures, and documentation.

Process Improvement & Operational Excellence

• Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.
• Analyze quality data and metrics to identify trends, root causes, and opportunities for improvement.
• Partner with Operations, Engineering, and Supply Chain to improve process efficiency and product quality.
• Lead corrective and preventive action (CAPA) processes.

Customer & Supplier Quality

• Ensure customer quality requirements and expectations are consistently met or exceeded.
• Oversee customer complaint resolution and root cause analysis.
• Manage supplier quality programs, including qualification, performance monitoring, and audits.
• Strengthen supplier partnerships to ensure consistent materials and service standards.

Risk Management & Compliance

• Identify quality-related risks and implement mitigation strategies.
• Ensure compliance with all regulatory bodies and applicable laws.
• Lead risk assessments (FMEA, HACCP, etc., depending on industry).
• Maintain readiness for regulatory inspections and audits.

Reporting & Metrics

• Define and track key performance indicators (KPIs) for quality performance.
• Provide regular executive-level reporting on quality trends, risks, and improvements.
• Use data-driven insights to support strategic decision-making.

Qualifications

Education

• Bachelor’s degree in Engineering, Quality Management, Life Sciences, or related field required.
• Master’s degree (MBA or technical discipline) preferred.

Experience

• 10+ years of progressive experience in quality management, including 5+ years in a leadership role.
• Experience in [insert industry: manufacturing, healthcare, biotech, food, etc.].
• Proven track record of implementing and improving QMS frameworks.
• Strong experience with regulatory and compliance standards (e.g., ISO 9001, FDA, GMP, etc.).

With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly engineered, critical fasteners for aerospace applications. In addition, we are the leading producer of airfoil castings for the industrial gas turbine market. We also manufacture extruded seamless pipe, fittings, and forgings for power generation and oil & gas applications; commercial and military airframe aerostructures; and metal alloys and other materials for the casting and forging industries. With such critical applications, we insist on quality and dependability – not just in the materials and products we make, but in the people we recruit.

PCC is relentless in its dedication to being a high-quality, low-cost and on-time producer; delivering the highest value to its customers while continually pursuing strategic, profitable growth.

In 2016, Berkshire Hathaway, led by Chairman and CEO Warren E. Buffett, acquired Precision Castparts Corp.