Westlake, Texas
Director, Service Center Incident Operations
Job details
- Location
- Westlake, Texas
- Work type
- Onsite
- Posted
- 2 weeks ago
- Apply on
- fmr.wd1.myworkdayjobs.com
About this role
Bachelor's degree in Computer Science, Engineering, Information Systems or related field or equivalent experience; significant experience leading operations centers, incident management, network operations, infrastructure operations, or production support teams; proven leadership and team development; experience directing high-severity incidents; ITSM knowledge.
What you'll do at Fidelity Investments:
- leading incident operations
- coordinating incident response
- managing operational risk
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