EVERSANA
Mason, Ohio
Director, Workforce Management, Customer Experience & Quality
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Apply to Director, Workforce Management, Customer Experience & Quality at EVERSANAJob details
- Location
- Mason, Ohio
- Work type
- Remote
- Compensation
- $105,000 - $120,000/yr
- Posted
- Jul 24, 2026
- Apply on
- jobs.smartrecruiters.com
About this role
8+ years workforce management experience with leadership across WFM, Quality, and Training; bachelor's degree required; expert in staffing models, forecasting, NICE platforms, and executive reporting.
What you'll do at EVERSANA:
- leading workforce
- designing forecasts
- overseeing quality
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