Division Operations Manager (090417)

About the Department

The Department of Military and Veterans Affairs (DMVA), Division of Administrative Services (DAS), is recruiting for a Division Operations Manager!

This position is in the Supervisory Union (SU) bargaining unit at a range 24.

This position is open to Alaska Residents only.

Please check our Definition FAQ to determine if you qualify.

Notice of Work Site: Please note, this position requires full-time on-site work at Joint Base Elmendorf-Richardson to facilitate collaboration with various divisions supported by DAS' Administrative Section. Remote work may be permitted up to two days a week, subject to the hiring manager’s approval, and/or successful completion of probation.

What You Will Be Doing:
The Division of Administrative Services (DAS) is seeking a Division Operations Manager to serve as the principal assistant to the Division Director and senior executive advisor. This leadership role oversees statewide administrative operations, including finance, budgeting, procurement, information technology, and support services. The incumbent develops and implements agency policies, ensures compliance with state and federal regulations, supervises senior level managers, and leads strategic initiatives that support the department's mission. The position also serves a key role in fostering a supportive environment where division team members feel valued, empowered, and cared for. The ideal candidate is an experienced leader with strong skills in public administration, financial management, strategic planning, and organizational leadership.

Our Mission and Our Culture:
The Division of Administrative Services (DAS) is committed to providing exceptional administrative support to our division, supervisors, and leadership. As a customer-service-focused organization, DAS relies on the Division Operations Manager to ensure efficient and responsive daily operations that support the department's mission of serving Alaska's military members and veterans. This position coordinates the support of administrative, financial, budgetary, procurement, and information technology functions across the department to strengthen operations and support a high-performing, well-supported workforce.

The Benefits of Joining Our Team:
By joining our team, you will play an essential role in supporting the critical mission of the Division of Administrative Services while enjoying a rewarding career that offers skills advancement and career development.  Our team is built on collaboration, positivity, and a shared commitment to meaningful work. Everyone is encouraged to bring their talents forward, contribute ideas, and help shape improvements.  Additional benefits include paid leave accrual, various retirement options, and comprehensive medical, vision, and dental plans, ensuring you are well-supported both professionally and personally as you serve your community.

The Working Environmental You Can Expect:
DAS is proudly located on Joint Base Elmendorf/Fort Richardson (JBER) surrounded by the natural beauty of the Arctic Valley where you can enjoy a three-mile paved walking / jogging trail and have access to an on-site café and no-cost fitness center at the National Guard Armory. You will have the opportunity to collaborate and engage with uniformed military members and fellow state employees, to accomplish our mission while maintaining a healthy work-life balance.

Who We Are Looking For:
We are interested in candidates who possess some or all of the following position specific competencies:

• Leadership: Influences, motivates, and challenges others; adapts leadership styles to a variety of situations.
• Financial Management: Understands the organization's financial processes. Prepares, justifies, and administers the program budget. Oversees procurement and contracting to achieve desired results. Monitors expenditures and uses cost-benefit thinking to set priorities.
• Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
• Partnering: Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals. 
• Planning and Evaluating:  Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.

To view the general description and example of duties for the position please go to the following link: https://www.governmentjobs.com/careers/Alaska/classspecs

If you can see yourself in this role, we encourage you to apply!

To learn more about the Division of Administrative Services, please visit: Administrative Services

*NOTE *     SPECIAL NOTICE - JBER (BASE) ACCESS     * NOTE*

The successful applicants must pass a federal background check in order to qualify for military base access, which is required with this position's work location on base. The background check may include fingerprinting. All job offers are conditional pending successful completion of the federal background check and issuance of a Defense Biometrics Identification System (DBIDS) card allowing base access. Also, you must be able to maintain the clearance throughout your employment. If using a private vehicle this will require a valid Alaska Driver License, proof of vehicle insurance, and a valid State of Alaska vehicle registration.
 

State employees are guests at Joint Base Elmendorf-Richardson; clearance and access are not within the State's control.

Special Note: In addition, in some cases employees must be able to obtain and maintain a Common Access Card (CAC). As part of the examination process, a background check investigation, including a criminal records check, will be conducted. Conviction of a crime will not automatically preclude appointment. The circumstances involved in the conviction will be considered.

Position Duties

Three years of professional experience in the broad occupational fields of the division or department and two years of supervisory and/or managerial experience, which may be concurrent with the professional experience.

Special Note:
"Professional experience in the broad occupational fields of the division or department," means experience in one of the professional areas that compose the division's purpose and function to ensure the applicant has the knowledge of the work of the division to be managed.

For example, in an administrative services division, qualifying professional experience could be in any one of the professional areas that compose business administration; such as accounting, procurement, human resources, and so on.

In a line division, for example the Division of Mining, Land, & Water in the Department of Natural Resources, qualifying experience could be in any one of the professional areas that provide for the use and protection of Alaska's State-owned land and water, such as geology, hydrology, forestry, natural resource management, and so on.

Minimum Qualifications

Please read the information below carefully, this applies to your application submission.  Ensure your application meets the minimum qualifications for the job class, carefully review the job description and compare it with your work history, training, education, licenses, and certifications. Highlight relevant experiences and credentials that directly align with the job requirements and organize them clearly in your application to demonstrate your qualifications effectively.

Required documents due at the time of interview:

• If you are a current or former State of Alaska employee, provide your last two (2) performance evaluations or if you have never been employed with the State, please provide three (3) professional letters of recommendation if evaluations are unavailable. 
• Three (3) professional references we may contact by phone (must include position titles, and your current supervisor and one former supervisor).  
• Include official college transcripts if using education to meet minimum requirements.

Note: You will not need to bring these documents if you have already attached/submitted with your application package.

Bargaining Unit:
If you are a current state employee, please mark the union you are a member of at the time of application. If you are not a current state employee, do not complete this question.

Education:
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts must be attached at the time of application, submitted to the contact information below, or provided at the time of interview if you are using education to meet the minimum qualifications. If you cannot attach it to your application, email or fax it to the contact provided in the job posting.

Special Instructions for Foreign Education: 
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.  

Note:  The State of Alaska does not provide VISA Employer sponsorships.

Work Experience:
If using work experience not already documented in your application, also provide the employer’s name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
  
Note: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

Multiple Vacancies:
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies. 

Application Notice:
You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help/
  
EEO Statement:
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aids or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
 
Notice: If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the ‘govermentjobs.com’ domains. For information on allowing emails from the ‘governmentjobs.com’ domains, visit the Lost Password Help page located at: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

Other Qualifications

Workplace Alaska Application Questions & Assistance: Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to:  [email protected]

For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword  

Contact Information: For specific information in reference to the position please contact the hiring manager: 

Benefits

The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)

Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental
  • The following employee groups are under AlaskaCare Benefits administered by the State:   See https://drb.alaska.gov/help/plans.html for additional information.
    • AVTEC
    • Confidential
    • Correctional Officers
    • Marine Engineers
    • Mt. Edgecumbe Teachers
    • Supervisory
    • Unlicensed Vessel Personnel/Inland Boatman's Union
    • Exempt employees (not covered by collective bargaining)
  • The following employee groups are covered by Union health trusts.  Contact the appropriate Union for additional information.
    • General Government
    • Labor, Trades and Crafts
    • Public Safety Employees Association
    • Masters, Mates & Pilots
• Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

• Group-based insurance premiums for
  • Term life (employee, spouse or qualified same sex partner, and dependents)
  • Long-term and short-term disability
  • Accidental Death and Dismemberment
  • Long-term care (self and eligible family members)
  • Supplemental Survivor Benefits
• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
• Matching employer contribution into a defined contribution program (new employees)
• Employer contribution into a defined benefit or defined contribution program (current employees)
• Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
• Option to enroll in the Alaska Deferred Compensation Program
• Note:  The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

Paid Leave & Other Benefits

• Personal leave with an accrual rate increase based on time served
• Twelve (12) paid holidays a year

Agency Information

EmployerState of AlaskaAddress PO Box 110201

Juneau, Alaska, 99811 Phone(800) 587-0430 (Statewide toll-free number)
(907) 465-4095 (Juneau and out-of-state callers)Website http://workplace.alaska.gov/