Division Program Mgt Analyst, Strategic Communications - Division of Supervision & Regulation

Minimum Education

Bachelor's degree or equivalent experience

Minimum Experience

5

Summary

The analyst is responsible for performing, and may lead, a wide range of program management duties, including coordinating and communicating with stakeholders, conducting analyses, and developing, implementing, and sustaining operation of programs for division management and employees on various strategic focus areas and functions and/or other areas as assigned.

Duties and Responsibilities

• Coordinates and may lead the development, approval, implementation, and analysis of on-going programs; ensures program meets its stated objectives; provides subject matter expertise in response to day-to-day issues. Builds, defines, leads and improves impactful, specific metrics. Work with stakeholders to capture relevant information for quarterly, annual, and ad-hoc reports.
• Researches and facilitates designing new methods of addressing issues supporting strategic priorities throughout the division. Researches applicable subject matter practices and remains aware of industry trends.
• Exercises subject matter expertise to facilitate discussions and coordinate/communicate verbally and in writing with internal and external stakeholders to achieve organizational goals.
• Develops action plans, reports the status of projects, identifies and resolves complex issues for operational and management-related initiatives undertaken by the division. Partners with other divisions on initiatives that need to be coordinated broadly. Clearly communicates assignments, expectations, required results and current status, verbally and in writing, to project team members, project sponsors and stakeholders. Develops, implements, and - manages an integrated, division-wide strategic communications plan to inform staff and other stakeholders about strategic initiatives and their results.
• Plans and prepares agendas for meetings, may take and distribute meeting minutes, manages documentation, records, and administrative matters.
• Collaborates on, and may prepare, correspondence, presentations, and related briefing materials for senior management, including messages associated with strategic focus areas.
• Coordinates and may prepare the division responses to requests directed to the division. This includes analyzing requests, identifying the appropriate subject matter expert to draft a response, coordinating drafts involving multiple parties (including senior officers and staff), reports progress, and resolves issues to meet deadlines.
• Provides guidance and recommendations to improve and/or streamline guidelines, procedures and systems to address issues or problems.
• Facilitates the development of communications strategies, programs, and initiatives for the Division and in support of other Board divisions. Assesses needs, designs surveys, conducts focus groups, and participates in the analysis of results.

%3Cp%3E%3Cspan style=%22font-family:Times New Roman;font-size:12px;%22%3E%3Cstrong%3ESummary:%3C/strong%3E %3C/span%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;font-size:12px;%22%3EThis role will be responsible for managing, maintaining, and enhancing the division’s intranet site to help foster a more connected and engaged workplace experience. The ideal candidate will be creative and bring a mix of technical, communications, and project management skills.%3C/span%3E%3C/p%3E%3Ch2%3E%3Cspan style=%22font-size:12px;%22%3EKey Responsibilities%3C/span%3E%3C/h2%3E%3Ch3 style=%22line-height:115%;margin-top:6.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:%26quot;Google Sans%26quot;;mso-fareast-font-family:%26quot;Google Sans%26quot;;%22%3EIntranet Ownership %26amp; Strategic Management%3C/span%3E%3C/span%3E%3C/h3%3E%3Cp class=%22MsoNormal%22 style=%22border-style:none;line-height:114%;margin-left:30.0pt;mso-border-shadow:yes;mso-list:l0 level1 lfo1;mso-padding-alt:31.0pt 31.0pt 31.0pt 31.0pt;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-size:12px;%22%3E%3Cspan style=%22mso-list:Ignore;%22%3E●%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Google Sans%26quot;;mso-fareast-font-family:%26quot;Google Sans%26quot;;%22%3EServe as the primary owner and content administrator for the division’s intranet platform, aligning its strategic roadmap with organizational goals and evolving business needs.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22border-style:none;line-height:114%;margin-left:30.0pt;mso-border-shadow:yes;mso-list:l0 level1 lfo1;mso-padding-alt:31.0pt 31.0pt 31.0pt 31.0pt;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-size:12px;%22%3E%3Cspan style=%22mso-list:Ignore;%22%3E●%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Google Sans%26quot;;mso-fareast-font-family:%26quot;Google Sans%26quot;;%22%3EAnalyze user behavior, search data, and engagement metrics to continuously optimize the site architecture, navigation, layout, content, and search functionality.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22border-style:none;line-height:114%;margin-left:30.0pt;mso-border-shadow:yes;mso-list:l0 level1 lfo1;mso-padding-alt:31.0pt 31.0pt 31.0pt 31.0pt;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-size:12px;%22%3E%3Cspan style=%22mso-list:Ignore;%22%3E●%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Google Sans%26quot;;mso-fareast-font-family:%26quot;Google Sans%26quot;;%22%3EEvaluate and recommend new features, functionality, and integrations to enhance the user experience and ensure that the intranet evolves with the needs of the division.%3C/span%3E%3C/span%3E%3C/p%3E%3Ch3 style=%22line-height:115%;margin-top:6.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:%26quot;Google Sans%26quot;;mso-fareast-font-family:%26quot;Google Sans%26quot;;%22%3EPlatform Governance %26amp; Management%3C/span%3E%3C/span%3E%3C/h3%3E%3Cp class=%22MsoNormal%22 style=%22border-style:none;line-height:114%;margin-left:30.0pt;mso-border-shadow:yes;mso-list:l0 level1 lfo1;mso-padding-alt:31.0pt 31.0pt 31.0pt 31.0pt;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-size:12px;%22%3E%3Cspan style=%22mso-list:Ignore;%22%3E●%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Google Sans%26quot;;mso-fareast-font-family:%26quot;Google Sans%26quot;;%22%3EWork with the Strategic Communications officer and manager to establish, document, and enforce clear intranet governance policies, including site permissions, naming conventions, and content lifecycles.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22border-style:none;line-height:114%;margin-left:30.0pt;mso-border-shadow:yes;mso-list:l0 level1 lfo1;mso-padding-alt:31.0pt 31.0pt 31.0pt 31.0pt;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-size:12px;%22%3E%3Cspan style=%22mso-list:Ignore;%22%3E●%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Google Sans%26quot;;mso-fareast-font-family:%26quot;Google Sans%26quot;;%22%3EEmpower and train (designated) content publishers across the division, providing them with the templates, guidelines, and design best practices they need to follow.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22border-style:none;line-height:114%;margin-left:30.0pt;mso-border-shadow:yes;mso-list:l0 level1 lfo1;mso-padding-alt:31.0pt 31.0pt 31.0pt 31.0pt;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-size:12px;%22%3E%3Cspan style=%22mso-list:Ignore;%22%3E●%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Google Sans%26quot;;mso-fareast-font-family:%26quot;Google Sans%26quot;;%22%3EConduct regular content audits to ensure information across all functions remains accurate, fresh, and relevant, periodically managing digital clutter.%3C/span%3E%3C/span%3E%3C/p%3E%3Ch3 style=%22line-height:115%;margin-top:6.0pt;%22%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-bidi-font-family:%26quot;Google Sans%26quot;;mso-fareast-font-family:%26quot;Google Sans%26quot;;%22%3EEmployee Experience%3C/span%3E%3C/span%3E%3C/h3%3E%3Cp class=%22MsoNormal%22 style=%22border-style:none;line-height:114%;margin-left:30.0pt;mso-border-shadow:yes;mso-list:l0 level1 lfo1;mso-padding-alt:31.0pt 31.0pt 31.0pt 31.0pt;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-size:12px;%22%3E%3Cspan style=%22mso-list:Ignore;%22%3E●%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Google Sans%26quot;;mso-fareast-font-family:%26quot;Google Sans%26quot;;%22%3EFocus on simplifying workflows, making resources intuitive to find, and improving the intranet platform usability.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22border-style:none;line-height:114%;margin-left:30.0pt;mso-border-shadow:yes;mso-list:l0 level1 lfo1;mso-padding-alt:31.0pt 31.0pt 31.0pt 31.0pt;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-size:12px;%22%3E%3Cspan style=%22mso-list:Ignore;%22%3E●%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Google Sans%26quot;;mso-fareast-font-family:%26quot;Google Sans%26quot;;%22%3EPartner closely with the messaging team to design high-impact landing pages, announcement spaces, and program/campaign sites that give core communications maximum visibility.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22border-style:none;line-height:114%;margin-left:30.0pt;mso-border-shadow:yes;mso-list:l0 level1 lfo1;mso-padding-alt:31.0pt 31.0pt 31.0pt 31.0pt;tab-stops:list .5in;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-size:12px;%22%3E%3Cspan style=%22mso-list:Ignore;%22%3E●%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Google Sans%26quot;;mso-fareast-font-family:%26quot;Google Sans%26quot;;%22%3ECollaborate with IT and HR partners to ensure seamless cross-platform integration, aiming for an intuitive, frustration-free digital experience from day one of onboarding.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Google Sans%26quot;;mso-fareast-font-family:%26quot;Google Sans%26quot;;%22%3E%3Cstrong%3EPreferred qualification%3C/strong%3Es: Bachelor’s degree in Digital Media, Information Technology, Information Management, Communications, Project Management, Business Administration, or a related field. (Equivalent practical experience in intranet site or digital workplace management, including experience managing and configuring SharePoint sites, will be considered).%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Google Sans%26quot;;mso-fareast-font-family:%26quot;Google Sans%26quot;;%22%3EDirect experience managing, configuring, and optimizing a corporate intranet or employee collaboration portal.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Google Sans%26quot;;mso-fareast-font-family:%26quot;Google Sans%26quot;;%22%3EDemonstrated hands-on experience managing and configuring SharePoint sites.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;Google Sans%26quot;;mso-fareast-font-family:%26quot;Google Sans%26quot;;%22%3EProven experience establishing and maintaining governance frameworks for intranet sites or digital workplaces with multiple stakeholders.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:%26quot;Aptos%26quot;,sans-serif;font-size:12px;%22%3EStrong understanding of user experience (UX) principles, intuitive navigation design, and digital content taxonomy.%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22font-size:12px;%22%3E%3Cstrong%3ENote:%26nbsp;%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:%26quot;Abadi%26quot;,sans-serif;font-size:12px;%22%3EThe expected salary range for this role is %24128,650 - %24166,400, which spans all the posted grades. Final offers are based on the grade for which you minimally qualify and are determined by experience and education, as well as internal and external factors.%3C/span%3E%3C/p%3E

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, or application, membership, or service in the uniformed services.

Job Details
Primary Location: US-DC-Washington
Employee Status: Regular
Overtime Status: Exempt
Job Type: Standard
Relocation Provided: Yes
Compensation Grade Low: FR PAY GRADE 26
Compensation Grade High: FR PAY GRADE 26
Posting Date: Sep 4, 2026, 9:59:52 AM