Early Careers - Operations Performance Analytics Intern

Health Care Service Corporation (HCSC) is hiring an Operations Performance Analytics Intern for its ten-week internship program. The intern will analyze information, contribute to project work, collaborate with business and technical teams, and support solutions and initiatives that improve business outcomes and member and client experience.

What you'll do:

• Operations Performance Analyst Interns are responsible for actively participating in HCSC’s formal internship program that leverages your skills, knowledge, and capabilities while providing meaningful experience supporting business objectives and member-focused solutions. Working closely with cross-functional teams in both business and technical areas, the Operations Performance Analyst Intern will contribute to project work, analyze information, and support the development of solutions that address organizational needs. The Operations Performance Analyst Intern is responsible for learning and applying specific aspects of the organization's processes, programs, and technologies while demonstrating increasing independence and ownership of assigned deliverables
• Own components of project work and deliverables with guidance from an assigned mentor and manager
• Conduct research, analyze data and information, and develop recommendations that inform real business decisions
• Collaborate with cross-functional teams
• Support departmental initiatives that improve business outcomes and the member and client experience
• Develop and deliver a final internship presentation to department leadership covering the project, results, and recommendations
• Maintain complete confidentiality of company business and comply with HIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies

What they're looking for:

• Demonstrated interpersonal skills including clear and concise verbal and written communication
• Strong analytical and problem-solving skills
• Results-oriented with a continuous improvement mindset and an ability to grasp new and unfamiliar concepts
• Strong organizational and multi-tasking skills with the ability to prioritize and support multiple projects
• Practical, developed PC skills, especially Office 365 and virtual team collaboration tools *(MS Teams, SharePoint, etc.)*
• Pursuing a bachelor's degree; rising senior with a major in information technology, information security, computer science, information technology, or information systems. Other majors may be considered
• Graduation date between December 2027 and June 2028
• Minimum cumulative GPA of 3.0/4.0
• Unrestricted authorization to work in the United States; **sponsorship is not available for this role.**
• Experience in tracking and organizing information is a strong plus
• Experience in various desktop tools for tracking and managing information is a strong plus
• Experience in leading work efforts, simple project management is a plus

Benefits:

• Health and wellness benefits
• 401(k) savings plan
• Pension plan
• Paid time off
• Paid parental leave
• Disability insurance
• Supplemental life insurance
• Employee assistance program
• Paid holidays
• Tuition reimbursement