eCommerce Analyst

Parts Express is seeking an eCommerce Analyst to maintain online content, launch products, monitor inventory and pricing, and support retail accounts. The role analyzes marketplace performance and market trends, maintains reporting and KPIs, and provides data-driven recommendations to support sales, margin, and profitability goals.

What you'll do:

• Analyze eCommerce sales, revenue, profitability, conversion rates, traffic, and product performance across digital sales channels
• Support the achievement of product line sales goals and plans by identifying growth opportunities and tracking performance against targets
• Support product line margin goals and plans by analyzing pricing, product cost, promotional, and channel profitability data and recommending improvements
• Develop and maintain dashboards, reports, and Key Performance Indicators (KPIs), and monitor KPIs to support strategic planning, business decisions, and opportunities for improvement
• Monitor product listings, pricing, inventory availability, and promotional performance across marketplaces such as Amazon, Best Buy and eBay
• Identify sales trends, customer purchasing patterns, and opportunities to improve product visibility, conversion rates, and overall online performance
• Collaborate with eCommerce, marketing, merchandising, supply chain, and finance teams to align reporting and support business objectives
• Create digital marketing campaigns, promotions, and advertising initiatives and analyze performance data and return on investment
• Monitor competitor pricing, marketplace activity, and industry trends to support pricing strategies and competitive positioning
• Conduct market analysis to determine market share, trends in product growth and maturity, and new opportunities across eCommerce channels
• Assist with sales forecasting, demand planning, and inventory analysis to help maintain appropriate product availability
• Identify data discrepancies, investigate performance issues, and recommend process improvements to enhance reporting accuracy and operational efficiency

What they're looking for:

• Demonstrated ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
• Detail-oriented with strong organizational skills and the ability to manage multiple projects simultaneously
• Strategic thinker with the ability to translate insights into actionable plans and initiatives
• Proficient in Microsoft Excel
• Bachelor's Degree or Associate Degree in Business, Finance, Marketing, or related field or the equivalent in related work experience
• 1-3 years of experience in digital marketing, account management, eCommerce, or related roles

Benefits:

• Multiple medical plans, including HSA availability with company contributions
• Company-paid disability and life insurance coverage
• Generous 401k matching
• Casual atmosphere/dog-friendly environment