Economic Service Worker
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Apply to Economic Service Worker at West VirginiaJob details
- Location
- Upshur County, West Virginia
- Work type
- Onsite
- Compensation
- $35,702 - $61,628/yr
- Posted
- 1 week ago
- Apply on
- governmentjobs.com
About this role
Nature of Work
R2LUBG2703
Are you an experienced customer service professional looking for a role where your skills and experience will directly transform the lives of people across the state? We are seeking a compassionate and detail-oriented individual to join our Economic Services team at the Bureau for Family Assistance (BFA) as an Economic Service Worker. In this role, your expertise will help people and families achieve stability and self-sufficiency by providing critical economic assistance services to those in need. At the Bureau for Family Assistance, we value our team members and invest in their growth by offering on-the-job training, regular performance feedback, and ongoing professional development to support long-term career growth. Employees also receive a full benefits package that includes 12 paid holidays, tuition reimbursement, paid vacation and sick leave, medical and life insurance, retirement plans, and much more!
This position directly supports the mission of the Bureau to supply economic assistance through departmental programs by overseeing the execution of essential services and managing the delivery of state and federal economic assistance programs such as SNAP, Medicaid, and Emergency Assistance/LIEAP. Economic Service Workers play a central role within the Bureau by processing applications, determining eligibility, and maintaining caseloads for a variety of economic assistance programs. Economic Service Workers serve as a key point of contact for clients to ensure provision of timely, accurate, and compassionate services and resources.
Upshur County
1 Vacancy0511P06491
Alternate posting R2LUBG2704
Minimum Qualifications
Training: Bachelor's degree from a regionally accredited college or university.
OR
Full-time or equivalent part-time paid experience performing customer service, telemarketing, retail or clerical work may substitute for the required training on a year-for-year basis.
OR
Successful completion of college coursework from a regionally accredited college or university may substitute for the required training on a year-for-year basis. Every thirty (30) credit hours of education will equal one (1) year of training.
OR
Experience in Economic Services work requiring program eligibility decisions may substitute for the required training at the rate of one (1) year of experience will equal (2) years of training.
Promotional Only: Two (2) years of experience as an Economic Service Worker Trainee may substitute for the required training.
Other Information
PG: 12 $35,702 - $61,628
Market Rate: $54,918
Probationary period 1 yr.
Email applications to: [email protected]Mail applications to: DoHS Attn: Jennifer Biesczad, 153 W Main Street, Suite D, Clarksburg, WV 26301
Please include posting number R2LUBG2703
Please note: Applications of covered state employees, mailed to DOP or completed via DOP's on-line method, are not forwarded to DoHS.
Benefits
State employment offers a variety of benefits. Click HERE to visit the Division of Personnel's Benefits Page.
Agency Information
EmployerWest VirginiaAddress 1900 Kanawha Blvd. EastBuilding 3 Suite 500
Charleston, West Virginia, 25305 Phone(304) 558-3950
Website http://personnel.wv.gov