Economic Service Worker Senior

Nature of Work

POSTING# R2KN271001
Under general supervision at an advanced level determines initial and ongoing eligibility for all programs of assistance, including but not limited to Supplemental Nutrition assistance Program (SNAP), multiple Medicaid categories, Emergency Assistance (EA), Low Income Energy Assistance Programs (LIEAP), School Clothing Assistance (SCA), while meeting deadlines and complying with Federal and State policies and office procedures.  Conducts face to face and telephone interviews and travels to client locations as necessary to evaluate applications and determine eligibility for all programs of assistance.  Works closely with supervisor providing input.  Serve as a lead worker of unit, Assign and review work of others.
Mandatory overtime may be required for this position

Position #0511P05044

Kanawha County

Minimum Qualifications

Training: Bachelor’s degree from an accredited college or university.

OR

Full-time or equivalent part-time paid experience performing customer service, telemarketing, retail, or clerical work may substitute for the required training at the rate of one (1) year for every thirty (30) semester hours of training.

OR

Additional experience as defined below may substitute for the training at the rate of one (1) year for every thirty (30) semester hours of training.  

AND 

Experience: Two (2) years of full-time or equivalent part-time paid employment in a public or private social welfare agency or related experience in interviewing or evaluating claimants for assistance, veteran's or unemployment benefits, insurance or similar programs operating under established criteria for eligibility.

OR

Substitution: Graduate coursework from an accredited college or university may substitute for the required experience at the rate of fifteen (15) semester hours of training for every one (1) year of experience.

AND

Special Requirement: A valid driver's license may be required.

Promotional Only:  One (1) year of of full-time or equivalent part-time paid experience as an Economic Service Worker.

Other Information

PG:  13     $37,536 - $65,020

Market Rate: $57,907

Mail applications to Lynette Stewart 4190 Washington St W Charleston WV 25313 or

Email to [email protected]

Please include posting number R2KN271001

Please note: Applications of covered state employees, mailed to DOP or completed via DOP’s on-line method are not forwarded to BFA

 

 

 

 

Benefits

State employment offers a variety of benefits.  Click HERE to visit the Division of Personnel's Benefits Page.

Agency Information

EmployerWest VirginiaAddress 1900 Kanawha Blvd. East
Building 3 Suite 500
Charleston, West Virginia, 25305 Phone(304) 558-3950
Website http://personnel.wv.gov