Economic Service Worker Trainee

Nature of Work

POSTING# R2KN261062

Under close supervision, perform in a training role learning the methods of processing benefit applications. Determine eligibility for, and manage, a caseload for economic assistance including, but not limited to SNAP, various Medicaid programs, Emergency Assistance/LIEAP, and School Clothing Vouchers. Learn to adeptly use department software to administer to a demanding caseload. Comprehend and adhere to complex policy regarding eligibility and issuance of benefits. Learn to conduct interviews with clients. Train how to analyze financial and social information. May obtain repayment for economic assistance issued erroneously. Perform related work as required.

***Alternate posting R2KN261061***

Position #0511P05312

Kanawha County

Minimum Qualifications

Training:  High school diploma or the equivalent.

Experience:  Two (2) years of full-time or equivalent part-time paid experience providing direct client services such as interviewing clients, customers or the public and evaluating the data against established standards and guidelines OR two (2) years of full-time or equivalent part-time paid experience performing customer service, telemarketing, retail or clerical work.

Special Requirement:  A valid driver's license may be required

Other Information

PG:  8     $30,273 - $51,585

Market Rate: $46,069

Probationary period 1 year per SPB 2778-A

Mail applications to Lynette Stewart 4190 Washington St W Charleston WV 25313 or

Email to [email protected]

Please include posting number R2KN261062

Please note: Applications of covered state employees, mailed to DOP or completed via DOP’s on-line method are not forwarded to BFA

 

 

 

 

Benefits

State employment offers a variety of benefits.  Click HERE to visit the Division of Personnel's Benefits Page.

Agency Information

EmployerWest VirginiaAddress 1900 Kanawha Blvd. East
Building 3 Suite 500
Charleston, West Virginia, 25305 Phone(304) 558-3950
Website http://personnel.wv.gov