West Virginia
Mercer County, West Virginia

Economic Service Worker Trainee

Onsite$30,273 - $51,585/yrPosted 5 days ago

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Job details

Location
Mercer County, West Virginia
Work type
Onsite
Compensation
$30,273 - $51,585/yr
Posted
5 days ago
Apply on
governmentjobs.com

About this role

Nature of Work

R3MER27006
0511P06496
Mercer 

Under close supervision, perform in a training role learning the methods of processing benefit applications. Determine eligibility for, and manage, a caseload for economic assistance including, but not limited to SNAP, various Medicaid programs, Emergency Assistance/LIEAP, and School Clothing Vouchers. Learn to adapt to the use of department software to administer to a demanding caseload. Comprehend and adhere to complex policy regarding eligibility and issuance of benefits. Learn to conduct interviews with clients. Train how to analyze financial and social information. May obtain repayment for economic assistance issued erroneously. Perform related work as required. 
Alternate posting R3MER27005  

Minimum Qualifications

Training:  High school diploma or the equivalent.

Experience:  Two (2) years of full-time or equivalent part-time paid experience providing direct client services such as interviewing clients, customers or the public and evaluating the data against established standards and guidelines OR two (2) years of full-time or equivalent part-time paid experience performing customer service, telemarketing, retail or clerical work.

Substitution: Successful completion of coursework at a regionally accredited college or university may substitute for the required experience at the rate of one (1) year experience for every thirty (30) credit hours of education.

Special Requirement:  A valid driver's license may be required

Other Information

PG:  8     $30,273 - $51,585

Market Rate: $46,069


Probationary period 1 year per SPB 2778-A

Email applications to Tammy Carranza [email protected] and Melissa Yost - [email protected] 

Mail applications to Tammy Carranza at 350 Davis Street, Princeton, West Virginia 24739 Please include posting number R3MER27006 on the application. 

Please note: Applications of covered state employees mailed to DOP or completed via DOP's online method are not forwarded to BFA.

 

 

 

 

Benefits

State employment offers a variety of benefits.  Click HERE to visit the Division of Personnel's Benefits Page.

Agency Information

EmployerWest VirginiaAddress 1900 Kanawha Blvd. East
Building 3 Suite 500
Charleston, West Virginia, 25305 Phone(304) 558-3950
Website http://personnel.wv.gov
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About West Virginia

West Virginia
Mercer County, West Virginia