EHR Clin Apps Analyst - ITS-Diagnostic Systems

%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EMinimum Qualifications:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EBachelor’s degree in related field and one-year related experience. Must possess sufficient educational background and/or experience to perform clinical applications analysis or programming. An equivalent combination of education and experience relevant to the role may be considered for this position.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EPreferred Qualifications:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EInformation Technology background with experience troubleshooting workstations, applications, and related technical components.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EExperience supporting clinical applications and associated clinical workflows.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EExperience with medical diagnostic imaging workflows or applications, such as Radiology, Cardiology, or Ophthalmology.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EExperience with PACS, VNA, or other medical imaging and clinical systems.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EExperience with healthcare application integrations, including DICOM, HL7, interfaces, or third-party applications such as AI solutions.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EJob Summary:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EThis position is responsible for the design, configuration, implementation, maintenance, and support of clinical applications of basic to medium complexity. Clinical applications include any software application used in support of the clinical enterprise including patient registration, patient billing, clinical documentation utilized in the ambulatory and inpatient settings, as well as applications for specific medical specialties such as, but not limited to, Radiology, Pathology, Oncology, Transplant, and Cardiology. Other responsibilities include providing basic to intermediate analysis and documentation of business and management problems to formulate clinical applications requirements. Assists in providing solutions to routine problems utilizing more efficient operational procedures, workflows, and technology solutions.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EJob Duties:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EProvide application support, analysis, and system administration for enterprise imaging and ancillary clinical systems, including PACS, CPACS, VNA, and AI applications. Work with clinical departments including Radiology, Cardiology, Gastroenterology, Otolaryngology, Ophthalmology, and others, along with ITS teams and vendors, to support reliable clinical technology and workflows. Develop knowledge of supported applications, workflows, and technical components to assist with troubleshooting, testing, maintenance, and 24x7 on-call support.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3ESupport and maintain enterprise imaging and ancillary applications such as Philips IntelliSpace PACS, Philips ISCV, GE MUSE, ScottCare OneView, VersaCare, and other supported systems.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3ETroubleshoot, resolve, or appropriately escalate incidents and service requests while meeting established service levels.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EAssist with application configuration, system administration, maintenance, testing, upgrades, and implementations.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EParticipate in integrated testing with Epic Radiant, Epic Cupid, and other Clinical ITS teams.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3ECollaborate with Technical Services, Desktop Support, interface teams, vendors, and other ITS resources to resolve technical issues.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EProvide onsite support at hospital and clinic locations as needed.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EDevelop and maintain application, troubleshooting, and support documentation.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EAssist with user training and workflow support.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EParticipate in projects and application improvement initiatives as assigned.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EProvide strong customer service and maintain effective relationships with clinical and technical stakeholders.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EParticipate in 24x7 on-call support and perform additional duties as assigned.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EThis role requires strong problem-solving, communication, customer service, and teamwork skills, with the ability to develop technical and clinical application knowledge through experience and training.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EKnowledge/Skills/Abilities:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EKnowledge of basic information technology concepts, including workstations, applications, networks, servers, and system interfaces.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EAbility to troubleshoot applications, workstation, connectivity, and workflow issues using logical problem-solving techniques.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EAbility to learn and support clinical applications, medical imaging systems, and associated workflows.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EUnderstanding of healthcare technology concepts and interoperability standards such as DICOM and HL7 is preferred.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EStrong analytical and problem-solving skills with the ability to identify, document, troubleshoot, and appropriately escalate technical issues.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EAbility to work collaboratively with clinical users, ITS teams, vendors, and other technical resources to coordinate issue resolution.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EStrong verbal and written communication skills with the ability to communicate technical information effectively to both technical and non-technical users.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EStrong customer service and interpersonal skills with the ability to build effective working relationships with clinical and operational stakeholders.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EAbility to organize and prioritize multiple incidents, service requests, projects, and assigned responsibilities while meeting established deadlines and service levels.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EAbility to develop and maintain technical documentation, troubleshooting procedures, and application support materials.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EAbility to work independently within established procedures while recognizing when issues require escalation or assistance from senior technical resources.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EAbility to participate in testing, application upgrades, implementations, and other technical or operational initiatives.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EAbility to provide onsite support at multiple clinical locations and participate in scheduled 24x7 on-call support.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3ESalary Range:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EActual salary commensurate with experience.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EWork Schedule:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:%27Times New Roman%27, Times, serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EPartial Remote, onsite as needed. Monday through Friday, 8 am to 5 pm, and as needed on occasion.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E

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For application assistance, please email [email protected] Representatives are available Monday through Friday from 8 a.m. to 5 p.m. CST.

 

Job Details
Primary Location: United States-Texas-Webster
Work Locations: 1230 - Webster (Clear Lake Center), 200 Blossom St., Webster, 77598-1230
Job: Information Technology
Organization: UTMB Health, Regular
Shift: Standard
Employee Status: Non-Manager
Job Level: Day Shift
Job Posting: Oct 28, 2026, 3:22:36 PM