Electronic Health Records Assistant

Monday through Friday, 40 hours/week

Scope of Responsibility:

The Billing and EHR Assistant is responsible for ensuring the quality of documentation and billing (attendance) of all services and provide support to employees in the use of Therap.

Qualifications:

· High School diploma required. College degree preferred.

· Direct care experience with IDD/DDS preferred.

· Good interpersonal and communication skills with the ability to resolve issues and provide clear instruction.

· Good analytical and problem solving skills.

· Experience in using Therap.

· Experience in using Excel and other Microsoft products.

· Obtain and maintain all required certifications to include FA/CPR, PMT, Bi-Annual Inservice, and medication certification.

· Valid Connecticut Driver’s License and eligibility for Network’s auto insurance.

· Ability to maintain confidentiality

Working Relationships:

The position reports to the Billing and Admissions Director. Develops and maintains relationships with the following:

· Other Administrative staff

· Program Directors, Managers, and Staff

Job Responsibilities:

· Assist the EHR Director in monitoring Therap documentation for all programs.

· Create, update, and maintain Therap user guides as needed.

· Generates billing, attendance, and revenue reports for services as assigned and serve as backup for supervisor.

· Ensure that support documentation for attendance and billing is adequate and meets applicable guidelines. Provide feedback and guidance to staff as needed.

· Assist with maintaining accurate client and billing records as assigned.

· Assist with the implementation of new Therap modules including training, developing materials, and setup.

· Responsible for billing and documentation related to CLA, DSO, and In Home Day at all locations.

· Monitor the daily documentation of current IP goals and T-Logs and provide feedback to Direct Support Staff as needed.

· Serve as the primary point of contact for staff and management regarding day-to-day questions, support, and issue resolution within Therap.

· Set up all new users and update user privileges as needed.

· Assist the EHR Director in updating and adding ISP Programs to Therap.

· Participate in ongoing training, in services and staff meetings as necessary for the department

· Other responsibilities as deemed necessary.