Element Austin Northwest - Front Desk Agent

Shifts will be a mix of AM/PM. Looking for open availability to work weekends. Does this sound like a great fit for you?

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
At The Element Austin Domain, we’re more than just a hotel – we’re a community of passionate individuals dedicated to creating exceptional experiences for our guests while fostering an environment where our team members thrive. We are located in the heart of Austin’s vibrant Domain District, just a short 5 minute walk from a Cap Metro bus route!  Our hotel blends modern, eco-conscious design with cutting-edge amenities to provide a relaxed and comfortable space for travelers who value sustainability, wellness, and innovation. As a member of our team, you’ll have the opportunity to contribute to a brand that’s not just focused on providing extraordinary service, but also committed to enhancing the lives of those who work here. Whether you’re serving guests in our welcoming spaces, helping them relax with our eco-friendly services, or ensuring every aspect of their stay is seamless, your work will have a meaningful impact. We value creativity, teamwork, and a shared commitment to going above and beyond in all that we do. As part of Aimbridge Hospitality, we believe in nurturing professional growth and providing opportunities for employees to shine. If you’re excited about joining a forward-thinking team that celebrates innovation, sustainability, and personal development, we’d love for you to apply.

Application deadline for Colorado positions: