Emergency Services Coordinator
Job details
- Location
- Riverside County, California
- Work type
- Hybrid
- Compensation
- $63,696 - $97,884/yr
- Posted
- 3 weeks ago
- Apply on
- calcareers.ca.gov
About this role
Job Description and Duties
This position is for an Emergency Services Coordinator (ESC). The position will be based out of Riverside County. The candidate does not need to reside in the county however; they must be capable of reporting to an office location within the county weekly. Relocation will not be provided.
Under the direct supervision of a Program Manager I, the Emergency Services Coordinator (ESC) serves as the subject matter expert for the Department's Disaster Response Program, Mass Care and Shelter, California Emergency Support Function (CA-ESF 6), and the Emergency Repatriation Program mandated by the Department's Administrative Orders set forth in the State Emergency Plan. During disasters, this position serves within the Incident Command System (ICS) and may be assigned to a field assignment, Department Operations Center (DOC), State Operations Center (SOC), Regional Emergency Operations Center (REOC), Federal/State Joint Field Office (JFO), Disaster Recovery Center (DRC), etc. This position maintains training and education required by the Field Operations Bureau, Disaster Services Branch, and the Department.
The Department of Social Services does not participate in E-Verify for employment authorization purposes. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.
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You will find additional information about the job in the Duty Statement.
Working Conditions
This position may be eligible for Hybrid work. In-person attendance is required based on the operational needs of the position and in accordance with Executive Order N-22-25 the Statewide Hybrid Telework Policy, Government Code section 14200, and any applicable department telework requirements. The successful candidate must reside in California at the time of appointment. Proof of California residency may be required.
Please note: Regular commute is not compensable.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.Additional Documents
Position Details
Department Information
Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.
CDSS Guiding Principles
Diversity. Equity. Inclusion. Accessibility. Belonging.
We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.
Community Engagement
We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.
Empowerment
We engage, operate, and advocate from the understanding that each community and person has desires and capabilities to lead in their own life.
Quality Services
We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.
Data Defined Outcomes
We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.
Special Requirements
Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.
Failure to include an SOQ will result in your application being rejected. Your SOQ will be considered the first interview for this position and demonstrate your ability to communicate your experience clearly and succinctly. Only the most competitive applicants will be considered for an interview. Applications received without an SOQ will not be considered.The SOQ is a narrative discussion and should outline specific and relevant experience, education and training which qualifies you to perform the duties outline in the duty statement; include information stating how, where, and the dates the experience was acquired. The SOQ should also specifically outline how you possess any or all the desirable qualifications outlined below. The SOQ should be no longer than two pages, single-spaced, in no less than Times New Roman 11-point font, and your name clearly noted at the top of both pages of your SOQ. If you include a resume in your application package, it would not be considered a substitute for the SOQ, which is a required document.
1. Keeping in mind the duty statement and the description of the work performed by the Bureau and this position, please describe your leadership experience, skills, and education that you feel make you the best candidate for this position.
2. Demonstrate your experience in establishing and maintaining relationships with stakeholders, including critical local, state, federal, private, and public organizations for outreach and awareness, information sharing, and emergency programs.
3. Describe your knowledge and/or involvement in the Standardized Emergency Management System (SEMS)/Incident Command System (ICS).
4. Emergency Services Coordinators may be required to work irregular hours and at work locations other than the official duty station. Please describe any experience you may have working outside of a typical office environment. What skills or competencies helped you succeed while working in this environment?
This position is designated under the Conflict of Interest Code.
This position is subject to fingerprinting clearance by the Department of Justice.
If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.
Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 10/29/2026Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications -
(SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.
Desirable Qualifications
The Emergency Services Coordinator is subject to 24-hour on-call in the event of an emergency and must be able to respond to a disaster assignment on short notice. Willingness to travel and participate in disaster-related work. Willingness to monitor a mobile phone and respond to electronic mail and phone calls 24/7, including holidays, and in addition, may be required to travel and work mandatory overtime in a disaster situation. This service may require irregular working hours, work at locations other than the official duty station, and may include duties other than those specified in the duty statement. The ability to perform in highly stressful situations with tact and professionalism, good organizational skills, and the ability to communicate effectively orally and in writing are critical.
Benefits
There are many benefits to joining our team! The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.
TRANSPORTATION REIMBURSEMENT
- Public transit (mass transit) passes.
- 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
- 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
- Vanpool drivers and riders
- 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.
Click here to view all the attractive benefits available to state employees!
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Office
(916) 657-2326
[email protected]
Personal Leave Program (PLP) 2025
Personal Leave Program (PLP) 2025 - Salaries do not reflect reductions from the Personal Leave Program, please see the applicable Memorandum of Understanding (MOU) for additional information on the length and percentage of reductions.
Examination Information
Those interested in obtaining employment with any state agency must apply and compete through the state hiring and recruitment process.
To apply for the examination for this position, click on the link below to search for the examination and follow the “How to Apply” instructions in the examination announcement:
CalCareers Exam/Assessment Search
Successful examination applicants are placed on an eligibility list. If you already have list eligibility for this classification, you do not need to retake the examination. Applicants should refer to their examination results or check their CalCareer account for specific list eligibility expiration dates and to re-take the examination when necessary. For questions regarding the examination process, please contact the Examination Unit at: [email protected].
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.