Engagement Guide
We tailor your resume to this role and apply for you in seconds.
Apply to Engagement Guide at Case Western Reserve UniversityJob details
- Location
- Cleveland, Ohio
- Work type
- Onsite
- Compensation
- $29,120/yr
- Posted
- Jul 24, 2026
- Apply on
- apply.interfolio.com
About this role
GALLERY SECURITY & OPERATIONS:
Learn, model, and apply museum philosophy, policies, and procedures with visitors and
peer staff inside moCa’s galleries and other public spaces.
-
Activate and deactivate exhibitions at the start and end of public hours.
-
Monitor and maintain accessibility, appearance, and cleanliness of all galleries and public areas.
-
Enforce security and safeguarding policies that ensure the safety of visitors, artworks, and spaces.
-
Monitor for unintended changes in the condition of artwork on display.
-
Monitor for environmental changes that may impact artwork conservation.
-
Actively update and apply knowledge of moCa’s exhibitions, mission, events, facility, and emergency and incident procedures.
VISITOR ENGAGEMENT:
Initiate and lead interaction with diverse museum visitors using question-based, art
object-focused methods about new, frequently changing material, ideas, and
exhibitions.
-
-
Participate in all learning workshops for exhibition content and engagement strategies.
-
Cooperate with and model excellence in engagement strategies for peer Engagement Guides.
-
Implement accessibility and equity policies, exhibit an openness to multiple forms of knowledge and experience, and regularly participate in a reflective professional practice.
-
This position pays $14 hourly
JOB SPECIFIC QUALIFICATIONS:
-
Interest in education, museums, contemporary art, and/or culture
-
Motivated, reliable, responsible, and professionally oriented
-
Upholds obligations and follows established procedures
-
Fluency in English with awareness and confidence in both verbal and non-verbal communication
-
Computer competency and efficiency with Google Apps
ESSENTIAL PHYSICAL REQUIREMENTS:
-
-
Communicate clearly with museum staff and visitors
-
Able to work in a public-facing role
-
Lift and move up to 15 lbs
-
Positioned for extended periods of time on concrete floors
-
Positioned for extended periods of time at a counter-height desk
-
Operate a computer for extended periods of time
-
Move quickly between various facility areas
-
Apply through Interfolio.