Case Western Reserve University
Cleveland, Ohio

Engagement Guide

Onsite$29,120/yrPosted Jul 24, 2026
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Job details

Location
Cleveland, Ohio
Work type
Onsite
Compensation
$29,120/yr
Posted
Jul 24, 2026
Apply on
apply.interfolio.com

About this role

GALLERY SECURITY & OPERATIONS:

Learn, model, and apply museum philosophy, policies, and procedures with visitors and

peer staff inside moCa’s galleries and other public spaces.

  • Activate and deactivate exhibitions at the start and end of public hours.

  • Monitor and maintain accessibility, appearance, and cleanliness of all galleries and public areas.

  • Enforce security and safeguarding policies that ensure the safety of visitors, artworks, and spaces.

  • Monitor for unintended changes in the condition of artwork on display.

  • Monitor for environmental changes that may impact artwork conservation.

  • Actively update and apply knowledge of moCa’s exhibitions, mission, events, facility, and emergency and incident procedures.

 

 

VISITOR ENGAGEMENT:

Initiate and lead interaction with diverse museum visitors using question-based, art

object-focused methods about new, frequently changing material, ideas, and

exhibitions.

    • Participate in all learning workshops for exhibition content and engagement strategies.

    • Cooperate with and model excellence in engagement strategies for peer Engagement Guides.

    • Implement accessibility and equity policies, exhibit an openness to multiple forms of knowledge and experience, and regularly participate in a reflective professional practice.


This position pays $14 hourly

 

JOB SPECIFIC QUALIFICATIONS:

  • Interest in education, museums, contemporary art, and/or culture

  • Motivated, reliable, responsible, and professionally oriented

  • Upholds obligations and follows established procedures

  • Fluency in English with awareness and confidence in both verbal and non-verbal communication

  • Computer competency and efficiency with Google Apps

 

 

ESSENTIAL PHYSICAL REQUIREMENTS:

    • Communicate clearly with museum staff and visitors

    • Able to work in a public-facing role

    • Lift and move up to 15 lbs

    • Positioned for extended periods of time on concrete floors

    • Positioned for extended periods of time at a counter-height desk

    • Operate a computer for extended periods of time

    • Move quickly between various facility areas


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About Case Western Reserve University

Case Western Reserve University
Cleveland, Ohio