Entry Level Business Analyst

NTT DATA is a business and technology services organization focused on enterprise-scale AI, cloud, security, connectivity, data centers, and application services. The Entry-Level Business Analyst will support the NYS Department of Health Medicaid Enterprise Systems program by assisting with business analysis, requirements documentation, project deliverables, testing, vendor coordination, and client-facing business support.

What you'll do:

• Providing support to other higher-level QA analysts with any of the following: Attend business/functional area meetings; serve as scribe for these meetings
• Support development and maintenance of SharePoint sites
• Support the PMO with management (development, distribution, archival) of various project documentation
• Support business analysis, technical and data requirements and specifications, data mapping, diagrams, and flowcharts testers to use for test plans
• Research answers to business user questions
• Review and analyze business user needs and create requirements documentation
• Participate in the review, revise or create process documentation
• Review vendor analysis, design documents and code on various components of a system
• Participate in the evaluation of Disaster Recovery (DR) testing efforts, test results and ensure improvement plans are accurate
• Participate in the evaluation of Service Desk and Call Center tickets for trends, aging tickets, and recommend improvements
• Monitor/track vendor progress on system change requests using vendor status reports
• Review solution vendor system integration test results

What they're looking for:

• One-two years of experience in information technology business or technical analysis, testing, project management or Quality Assurance services
• Associate or bachelor's degree or on track to receive an associate or bachelor's degree in computer science, information technology, business administration or related field
• Solid understanding of Microsoft Office tools (Excel, Word, PowerPoint)
• Any current business or technical certification
• Experience within the Healthcare Industry or Medicaid Systems environment

Benefits:

• Medical, dental, and vision insurance with an employer contribution
• Flexible spending or health savings account
• Life and AD&D insurance
• Short and long term disability coverage
• Paid time off
• Employee assistance
• Participation in a 401k program with company match
• Additional voluntary or legally-required benefits
• Hybrid work options, subject to client requirements