Entry Level Product Analyst

CereCore is seeking a highly organized and customer-focused Product Analyst / Implementation Specialist to support the transformation and optimization of its Medical Transportation technology platform. The role leads product implementations from kickoff through go-live and post-implementation support, including project coordination, customer training, system configuration, testing, and stakeholder collaboration.

What you'll do:

• Lead end-to-end implementation projects for new product deployments at customer sites
• Travel to client locations to conduct implementation activities, system setup, configuration, testing, and go-live support
• Serve as the primary point of contact during the implementation process
• Develop and maintain detailed project plans, timelines, and implementation documentation
• Coordinate with Product, Engineering, Operations, Sales, and Customer Success teams to ensure project success
• Conduct onsite and virtual training sessions for customers and end users
• Gather customer requirements and configure solutions to meet business needs
• Perform system validation, user acceptance testing (UAT), and issue resolution
• Monitor implementation milestones and proactively identify project risks
• Provide post-go-live support and ensure successful adoption of the product
• Document implementation processes, best practices, and customer feedback
• Track project progress and provide regular status updates to stakeholders

What they're looking for:

• Bachelor's degree required
• Previous Product Analyst experience/exposure a plus
• Local to Nashville, TN for a hybrid work schedule
• Job may require travel from time to time but not on a consistent basis; 1-2 times a month expenses paid
• 1+ year(s) of experience in Hospital or Healthcare setting preferred OR equivalent combination of education and/or experience

Benefits:

• Hybrid work schedule for candidates local to Nashville, TN
• Travel expenses paid for travel required 1-2 times a month