EPIC Client Systems Administrator

%3Cp%3E%3Cstrong%3EWHY UT SOUTHWESTERN?%3C/strong%3E%3Cbr%3EWith over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to %3Ca href=%22https://www.utsouthwestern.edu/newsroom/articles/year-2022/july-us-news-best-hospital.html%22 target=%22_blank%22%3EU.S. News %26amp; World Report%3C/a%3E, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you%27ll discover a culture of teamwork, professionalism, and a rewarding career!%26nbsp;%3Cbr%3E%3Cbr%3E%3Cstrong%3EJOB SUMMARY%3C/strong%3E%3Cbr%3EWe are seeking an experienced EPIC Client Systems Administrator to join Technical Services Team B. This role is responsible for supporting and maintaining Epic%27s application infrastructure while leading technical projects that enhance system performance, interoperability, and end-user experience across the healthcare enterprise. The successful candidate will provide administration, monitoring, troubleshooting, and optimization of critical Epic technologies, primarily EPIC MyChart, and including Printing Services, Web Blob, Interconnect, Care Everywhere, Hyperspace Performance, Hyperspace Web, Kuiper, System Pulse, Telemedicine integrations, EpicCare Link, and Epic Hello World. The role also includes support and management of Imprivata OneSign solutions to ensure secure and seamless user access. %26nbsp;Working closely with application analysts, infrastructure teams, clinical stakeholders, and vendors, this position is responsible for system upgrades, configuration management, performance tuning, incident resolution, and implementation of new Epic infrastructure capabilities.%26nbsp;%3C/p%3E%3Cp%3E%3Cstrong%3EThe ideal candidate will have the following:%26nbsp;%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3EExperience supporting Epic infrastructure technologies in a healthcare environment.%3C/li%3E%3Cli%3EKnowledge of Epic Hyperspace, Web technologies, interoperability, and patient engagement platforms.%3C/li%3E%3Cli%3EExperience with system administration, performance tuning, and enterprise application support.%3C/li%3E%3Cli%3EStrong analytical, troubleshooting, and project management skills.%3C/li%3E%3Cli%3EExcellent communication and stakeholder management abilities.%3Cbr%3E%26nbsp;%3Cbr%3E%26nbsp;%3C/li%3E%3C/ul%3E%3Cp%3E%3Cstrong%3EBENEFITS%3C/strong%3E%3Cbr%3EUT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:%3C/p%3E%3Cul%3E%3Cli%3EPPO medical plan, available day one at no cost for full-time employee-only coverage%3C/li%3E%3Cli%3E100% coverage for preventive healthcare-no copay%3C/li%3E%3Cli%3EPaid Time Off, available day one%3C/li%3E%3Cli%3ERetirement Programs through the Teacher Retirement System of Texas (TRS)%3C/li%3E%3Cli%3EPaid Parental Leave Benefit%3C/li%3E%3Cli%3EWellness programs%3C/li%3E%3Cli%3ETuition Reimbursement%3C/li%3E%3Cli%3EPublic Service Loan Forgiveness (PSLF) Qualified Employer%3C/li%3E%3Cli%3E%3Ca href=%22http://jobs.utsouthwestern.edu/benefits/#top%22 target=%22_blank%22%3ELearn more about these and other UTSW employee benefits!%3C/a%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cbr%3E%3Cbr%3E%3Cstrong%3EEXPERIENCE AND EDUCATION%3C/strong%3E%3Cbr%3E%3Cbr%3E%3Cstrong%3ERequired%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cstrong%3EEducation%3C/strong%3E%3Cbr%3EBachelor%27s Degree in business administration, computer science, information systems, or related field.%26nbsp;%3Cbr%3E%26nbsp;%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3E%3Cstrong%3EExperience%3C/strong%3E%3Cbr%3E3 years progressively responsible business systems and/or Information Technology project experience, with exposure to systems or project development and testing, installation, and training.%26nbsp;%3Cbr%3EApplicants without the stated degree, but with significant additional Information Technology systems and project experience, may be considered.%26nbsp;%3Cbr%3E%26nbsp;%3C/li%3E%3C/ul%3E%3Cp%3E%3Cbr%3E%3Cstrong%3EJOB DUTIES%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3ECollects and interprets specifications required to develop new, and revise existing, software applications.%3C/li%3E%3Cli%3EAssists managers with development and implementation of operational plans for new and existing business applications, including preparation of user specifications.%3C/li%3E%3Cli%3ECoordinates testing of new applications and changes to existing applications to ensure integrity and quality of data while providing and/or assisting in training of system users.%3C/li%3E%3Cli%3ECompiles complete, concise, and comprehensive policies and operation procedures to assist in communicating Information Resources issues to applicable management staff.%3C/li%3E%3Cli%3EAssists in development of new administrative procedures required, utilizing new functionality resulting from system changes.%3C/li%3E%3Cli%3EAssists in developing and implementing business Information Resources strategies to improve operational processing and productivity.%3C/li%3E%3Cli%3EResponsible for monitoring development of specifications and establishing priorities for accomplishing design and testing of various projects.%3C/li%3E%3Cli%3EReviews, develops, recommends, and implements activities related to assigned activity, program, or function.%3C/li%3E%3Cli%3EMaintains and tracks accounts assigned to projects or programs.%3C/li%3E%3Cli%3EPerforms other duties as assigned.%3C/li%3E%3C/ul%3E%3Cp%3E%3Cstrong%3ESECURITY AND EEO STATEMENT%3C/strong%3E%3Cbr%3E%3Cbr%3E%3Cstrong%3ESecurity%3C/strong%3E%3Cbr%3EThis position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.%3Cbr%3E%3Cbr%3E%3Cstrong%3EEEO%3C/strong%3E%3Cbr%3EUT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.%3Cbr%3E%26nbsp;%3C/p%3E

Job Details
Primary Location: Texas-Dallas-5323 Harry Hines Blvd
Work Locations: 5323 Harry Hines Blvd, Dallas, 75390
Job: Information Technology
Organization: 518013 - IR Hlth Technical Services
Schedule: Full-time
Shift: Day Job
Employee Status: Regular
Job Type: Standard
Job Posting: Aug 11, 2026, 8:48:10 PM