ERP Upgrade Business Systems Analyst

Maricopa County is a public-sector organization seeking an ERP Upgrade Business Systems Analyst to support enterprise resource planning system and business process improvements. The role will lead ERP testing, identify and communicate system enhancements, analyze applications, recommend process improvements, and coordinate successful implementations with stakeholders and subject matter experts.

What you'll do:

• Develop and execute user acceptance testing (UAT) with a focus on strategic testing processes and procedures
• Perform full suite of ERP system testing utilizing an automated testing tool including the following: testing all County department processes, reviewing and assessing new features and the impact they have to the scripts, and identify possible impacts to business processes
• Ensure all testing is planned, executed and delivered in accordance with County best practices and quality standards, while meeting tight deadlines
• Proactively identify defects, seek resolution and maintain testing schedule
• Perform diagnostic tests and resolve issues to optimize performance for the test application
• Identify and communicate system enhancements and recommend process improvements to stakeholders
• Perform application system analysis to improve efficiencies, eliminate manual, and time-consuming processes
• Track quality assurance metrics such as defects, defect counts, test results, and test statuses
• Document and maintain ERP processes and procedures
• Other Job Duties as assigned

What they're looking for:

• One years of related experience
• Bachelor's degree in information technology, business, or related field
• A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis
• Experience in business administration or a related field
• In-depth knowledge of ERP business processes
• Great organizational and time management skills
• Exceptional interpersonal, collaboration, and communication abilities
• Excellent analytical and problem-solving skills

Benefits:

• Work with a greater purpose
• Tuition reimbursement
• Exceptional work-life balance, with hybrid and alternative work schedule options
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 11.98% monthly contribution rate that includes a 100% employer match on Day 1