Austin or Menlo Park or New York City
Escalations Manager, Global Response Operations
Job details
- Location
- Austin or Menlo Park or New York City
- Work type
- Onsite
- Compensation
- $100,000 - $143,000/yr
- Posted
- Sep 24, 2026
- Apply on
- metacareers.com
About this role
3+ years in escalations management, trust & safety, crisis response, investigations, regulatory compliance, or related field; demonstrated judgment and minimal supervision; daily AI tool proficiency; strong analytical and communication skills; on-call weekend and holiday work.
What you'll do at Meta:
- managing escalations
- conducting investigations
- coordinating cross-functional teams
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