Job details
- Location
- San Francisco or New York City or Seattle
- Work type
- Hybrid
- Compensation
- $210,000 - $260,000/yr
- Visa
- Sponsorship available
- Posted
- Sep 10, 2026
- Apply on
- job-boards.greenhouse.io
About this role
Requires 6+ years in escalation management, trust and safety, customer support, or frontline operations; incident leadership, executive communication, cross-functional coordination, judgment under pressure, and pattern detection.
What you'll do at Anthropic:
- managing escalations
- coordinating incidents
- writing reports
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