Fall Co-Op - Business Analyst-Cust Svc

Textron is seeking a Fall Co-Op Business Analyst to support its Business Operations team and Service Center network. The role assists with continuous improvement projects, database management, market analysis, process consistency, technological solutions, and financial analysis.

What you'll do:

• Support the Service Center Network with ongoing and new continuous improvement projects
• Follow established procedures for database management, sales projects, and market share studies
• Analyze labor and time studies and network communication efforts to develop consistency with the Textron Aviation policy and responsibility, maintenance of customer goodwill, and continued profitability
• Interface with multiple Textron Aviation departments (including Warranty, Product Support, Engineering, Parts and Programs) to ensure all Service Centers meet their goals
• Work projects potentially including business cases, Standard Operating Procedure creation, time study reviews on aircraft, labor analysis, SAP data creation, data modeling, and financial analysis of future sites
• Develop and/or recommend new technological tools or solutions for continuous improvement and efficiencies throughout the service center network
• Develop templates, where appropriate, for ongoing improvements in efficiency, standard work, continuous improvement, process consistency, etc

What they're looking for:

• Pursuing Bachelor's degree in Aviation, Business Management, Marketing, Sales, or other related field
• Excellent verbal and written communication skills
• Professional and diplomatic demeanor
• Quickly grasps new concepts when faced with unfamiliar task
• Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager
• Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F-1 students and J-1 exchange visitors who will need employment sponsorship
• Textron Aviation Inc. must comply with U.S. export control laws.  If a position requires access to information controlled under U.S. regulations applicant must be eligible to meet any requirements to access controlled information
• Private Pilot's license, A&P license, or previous aerospace experience are desirable
• Technical knowledge of aircraft is beneficial