Family Assistance Analyst (HCA/ISD #7776)

$22.62 - $33.93 Hourly

$47,050 - $70,575 Annually

This position is a Pay Band C5

Interviews are anticipated to be conducted within two weeks of closing date.

This job posting may be used to fill multiple vacancies.

Due to the available budget allocated for this position, the hiring rate will not exceed $22.79 per hour.

The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees' continuous growth and wellness.

The Family Assistance Analyst will:

• Process complex eligibility determinations for multiple income support programs;
• Provide employment assistance to a diverse population.

The Family Assistance Analyst is responsible for:

• Providing case management in compliance with federal and state regulations, performance measures, and mandated timeliness;
• Coordinating client utilization of multiple public assistance programs which may contain conflicting eligibility criteria.

• Income Support Division (ISD) clients;
• ISD management.

The Ideal Candidate has experience:

• Determining eligibility;
• Interviewing clients;
• Assessing income potential based on language and vocational skills, education level, training needs and employment history.

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Agency Contact Information: Ashtyn Lopez, (505) 695-8977. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.