Financial Counselor – Orlando Health Lakeland FSED (Day Shift)

Position Summary The Financial Counselor assists patients and their families with a host of services to ensure that the process of collecting payments is fully explained and is as comfortable as possible. The Orlando Health System of Care includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Join us! Schedule Day Shift: 7:00 AM – 7:30 PM Work Schedule Three 12-hour shifts per week (3×12 schedule) One additional 6-hour shift per week Every other weekend rotation Consistent, predictable scheduling with alternating weekends Example Schedule Week 1: Three 12-hour shifts, one 6-hour shift, off weekend Week 2: Three 12-hour shifts, one 6-hour shift, work weekend Schedule repeats on a biweekly rotation. About the Facility Located at 4000 Lakeland Highlands Road, Lakeland, FL, this new Orlando Health freestanding emergency department will provide 24/7 emergency care to the growing Lakeland community. The facility will feature: Up to 24 patient exam rooms A state-of-the-art imaging suite On-site laboratory services Ambulance bay access Approximately 20,800 square feet of clinical space As Lakeland continues to experience significant population growth, Orlando Health remains committed to delivering accessible, high-quality healthcare close to home. Benefits Beyond the Expected Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you. Benefits that begin on Day 1 Four (4) weeks paid parental leave Debt-free degrees through our Preferred Education Program Tuition reimbursement and loan repayment programs Back-up childcare and elder care Fertility benefits and adoption assistance NCLEX reimbursement Free NCPDs for RN license Free Kaplan review courses Dedicated RN career counselor and GN Coordinators to develop you Specialty certifications reimbursement And more!