Fortress FastLane, Data Quality Analyst

Fortress Information Security is hiring an Associate Data Quality Analyst for its Customer Success team. The role focuses on validating, reconciling, and standardizing customer data in Fortress’s commercial C-SCRM platform, supporting onboarding, and resolving data issues that affect customer-facing risk insights.

What you'll do:

• Validate, reconcile, and standardize customer-provided supplier, product, and vendor data to ensure accuracy and completeness within the C-SCRM platform
• Support customer onboarding by ingesting, normalizing, and baselining new data sources, partnering with Customer Success Managers to meet implementation timelines
• Identify, analyze, and resolve data anomalies and inconsistencies that affect the reliability of customer-facing risk outputs
• Develop and run data validation workflows and queries using Excel, Looker, SQL, or scripting tools to monitor data integrity and detect quality issues
• Track, document, and manage data defects and remediation efforts in Jira, communicating status and resolution to internal teams and customers
• Join customer working sessions and QBR preparation to review data quality, align on requirements, and continuously improve documentation and processes for scalable operations
• Other duties as assigned

What they're looking for:

• 0–1 year of experience in data quality, data analysis, cybersecurity, or a related technical field (internship or academic project experience welcome)
• Proficiency in Microsoft Excel for data analysis and validation
• Familiarity with or willingness to learn query or scripting tools (e.g., SQL, Python) to analyze and validate datasets
• Experience using Jira or similar ticketing systems, or demonstrated ability to quickly learn workflow tools
• Ability to work in a client-facing or cross-functional environment and communicate data issues clearly to non-technical audiences
• Strong analytical judgment, attention to detail, and ability to work independently with guidance
• Ability to use AI tools through basic prompting for drafting, summarizing, or brainstorming, while applying judgment to AI-generated output
• Coursework or project experience in data analysis, cybersecurity, supply chain, or risk management
• Familiarity with Supply Chain Risk Management (SCRM) or third-party risk concepts
• Experience with data visualization tools such as Looker, Tableau, or Power BI
• Interest in or exposure to commercial critical infrastructure sectors such as energy, utilities, or manufacturing

Benefits:

• Remote
• Medical, dental, vision plans with employees covered up to 90% with highly progressive options for dependents and families
• Company paid life, short- and long-term disability insurance
• Employee Assistance Program
• 401(k) match
• Flexible Paid Time Off
• Parental Leave
• Professional growth opportunities through succession planning, up-skilling, and certifications
• Tuition and certification reimbursement
• Employee Referral Programs