• Front Desk & Reception Operations: Serve as the primary point of contact at Bldg. 1240; greet visitors, verify credentials, manage sign-in logs, and issue visitor badges in accordance with Hanscom AFB security procedures.
• Data Entry & Management: Input, update, and dual-verify records across Air Force electronic databases and internal spreadsheets with zero-error precision.
• Customer Service & Telecommunications: Answer multi-line phone systems, route calls, take accurate messages, and provide routine administrative assistance to base personnel and guests.
• Mail & Document Control: Receive, sort, log, and distribute incoming physical mail and digital correspondence; maintain organized physical and electronic filing systems.
• Security & Privacy Compliance: Adhere strictly to base physical security rules, DoD administrative guidelines, and Privacy Act / Personally Identifiable Information (PII) protections.

• Education: High School Diploma or GED equivalent required (Associate degree preferred).
• Experience: 1–3+ years of experience in administrative support, front desk reception, customer service, or data entry (prior DoD, military installation, or federal contractor experience preferred).
• Technical Proficiency:
   
  • Proficient with Microsoft Office Suite (Excel, Word, Outlook).
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  • Fast and accurate typing skills (minimum 40–50 WPM).
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  • Ability to learn specialized government software and tracking databases quickly.
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• Clearance & Citizenship:
   
  • U.S. Citizenship Required.
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  • Must be able to pass a standard federal background investigation (Public Trust / Installation Suitability Determination) for Hanscom AFB access.
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• Resume: Must submit an updated, tailored resume detailing relevant administrative and customer service experience.

Who We Are

• Export Import Bank of the United States (EXIM)
• Joint Base Andrews  
• Naval Facilities Engineering Command (NAVFAC) 
• Naval Supply Systems Command (NAVSUP)