Fulfillment Supervisor Bilingual (EN/SP)

Description

Productiv is a high-performance third-party logistics (3PL) company specializing in kitting, assembly, and omnichannel fulfillment for some of the biggest consumer brands in the country. Nine of every ten of our clients are billion-dollar brands. We move 30 million+ kits a year. We run 14 operations nationwide, with our Dallas–Fort Worth campus serving as one of our flagship hubs — and we're growing fast. Learn more at www.getproductiv.com.

We are seeking a Bilingual Fulfillment Supervisor at our Grapevine, TX location to lead daily warehouse operations and support the team in meeting productivity, accuracy, and service goals. This role is responsible for overseeing picking, order releasing, and workflow coordination while helping drive safety, quality, and team performance. The ideal candidate is a strong communicator who can coach employees, solve problems quickly, and keep operations moving in a fast-paced environment.

Requirements

• Supervise daily fulfillment activities, including picking, order releasing, and workflow coordination.
• Monitor productivity, attendance, accuracy, and adherence to operational standards.
• Use Zebra RF scanners and warehouse systems to support inventory and order transactions.
• Communicate effectively with team members and leadership to prioritize work and resolve issues.
• Maintain a clean, organized, and safe work environment.
• Support training, coaching, and development of warehouse team members.
• Follow company policies, SOPs, and quality standards to support operational excellence.
• Work in a fast-paced warehouse environment and adapt to changing priorities as needed.

Summary

• MUST BE Bilingual in English/Spanish
• High school diploma or equivalent required; additional education in logistics, operations, or business preferred.
• 2+ years of warehouse, fulfillment, distribution, or production leadership experience preferred.
• Experience in a high-volume 3PL, fulfillment center, or similar warehouse environment preferred.
• Strong working knowledge of Microsoft 365, including Outlook, Word, and Excel.
• Experience with Zebra RF scanners or similar handheld scanning devices.
• Strong leadership, communication, problem-solving, and organizational skills.
• Ability to coach employees, hold team members accountable, and work cross-functionally.

Schedule

Monday-Friday 6:00am-3:30pm, some occasional weekends

Pay/Benefits

• Competitive pay: $25 - $28 per hour (depending on experience)
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and holidays
• Real career growth — we promote from within and we mean it
• Direct access to decision-makers — no corporate ladder to climb just to get an answer
• A team that solves problems together at a company that's actually growing