Gallery Attendant

Department Overview:

The department provides guest support in the museum

Anticipated Start Date:

10/01/2026

Anticipated End Date (If Applicable):

 

Remote Work Eligibility Detail:

Not Remote

 

Anticipated Hours Per Week:

Minimum: 5 Maximum: 14

Schedule:

Evenings, weekends

Salary/Wage Range/Lump Sum:

Minimum: $17.00 

Number of Positions:

2

Qualifications:

Customer service experience, preferably with diverse audiences
Basic computer experience is needed, including MS Office programs
Able to communicate clearly in a knowledgeable and friendly fashion
Able to work alone and as part of a team
Ability to routinely walk, talk, observe, and concentrate for extensive periods of time (4-6 hours)
Aptitude to be appreciative of multiple diverse perspectives, and a commitment to MMoCA’s
initiatives regarding diversity, equity, accessibility, and inclusion
Applicants conversant in one or more foreign language are strongly encouraged to apply
Strong interest in learning about contemporary art

Knowledge, Skills & Abilities:

Must have some knowledge of the arts and customer service experience.

Position Summary/Job Duties:

Maintain the safety and security of the guests, artwork, and building
Enthusiastically and confidently share knowledge about exhibitions/artists; promote educational and art programs; explain MMoCA’s history and architecture; and impart any other information that provides visitors the best possible experience at the museum and in the surrounding community
Attend mandatory (paid) training sessions on Museum programming, exhibiting artists, safety and security, exhibition content, and visitor experience best practices
Ability to use independent judgment and discretion to make swift decisions related to enforcement of regulations
Work with Public Operations Director, Manager, and shift Supervisors to ensure a smooth flow of Museum guests, event/program attendees, restaurant patrons, and other activities within the building
Provide assistance with Museum functions such as Artist Talks, Opening Celebrations, and Films, as directed, including facilitating equipment load-in/out, greeting large groups, general set-up (tables, chairs, stanchions, etc.), and other mission-related tasks
Limited payment processing for cinema programs and merchandise sales
Keep detailed records of activities in the galleries, including attendance and artwork reports
Perform visitor information desk duties , including greeting visitors, assisting with coat check, providing exhibition and accessibility information

Physical Demands:

The work environment and job specifications listed below are representative of those that must be met by an employee (with or without accommodations) to successfully perform the essential functions of this job.
Primarily perform work in a museum galleries and lobby environment
Frequently move around the workspace and access or use computers, office equipment, telephone, and any other pertinent supplies, space or equipment used to perform the duties of the position
Some nights and/or weekends may be required
Minimum weekly availability is 5 hours; maximum 15 hours per week
Ability to stand for extensive periods of time (one shift is typically 4–6 hours)
Work with frequent interruptions
Lift and/or move up to 10 pounds and occasionally lift and/or move up to 20 pounds

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/