Global Conference Operations Project Manager 3

Conference Operations Strategy & Leadership

• Lead strategic planning elements and operational development for large-scale conferences and events worldwide.
• Establish globally scalable operational processes, standards, tools, and governance models that support global conference execution.
• Identify opportunities to improve conference effectiveness, participant experience, operational consistency, and organizational stewardship.
• Serve as a trusted advisor to leaders regarding conference operations, implementation strategies, and organizational readiness.

Budget Stewardship & Financial Operations

• Lead operational budgeting and billing initiatives that support global conference delivery.
• Partner with finance organizations and Area teams to improve financial processes, reporting, accountability, and stewardship.
• Analyze operational costs and recommend strategies that reduce expenses while maintaining or improving conference outcomes.
• Support long-range planning related to conference funding models and operational sustainability.

Accessibility & Global Inclusion

• Establish and maintain accessibility standards, guidance, and operational practices for conferences worldwide.
• Partner with leaders and subject matter experts to support accessible conference experiences and accommodations.
• Evaluate operational models and resources to ensure accessibility considerations are incorporated into planning and implementation efforts.
• Provide strategic guidance regarding accessibility-related conference operations.

Incident Reporting, Compliance & Risk Management

• Direct operational oversight and continuous improvement of conference incident reporting processes.
• Lead development and maintenance of participant agreements, operational policies, and compliance documentation.
• Coordinate with Legal, Risk Management, and Area partners regarding operational risks and mitigation strategies.
• Promote safe, compliant, and consistent conference operations across global programs.

Staffing Strategy & Workforce Operations

• Lead initiatives related to seasonal staffing models and operational workforce planning.
• Partner with universities, HR organizations, vendors, and internal stakeholders to support staffing capabilities.
• Evaluate and recommend staffing strategies that improve operational scalability and conference effectiveness.
• Support development of future operational models related to recruiting, onboarding, training, deployment, and management of conference staff.

Vendor & Partner Management

• Lead strategic relationships with vendors and operational service providers supporting conference delivery.
• Evaluate vendor performance, capabilities, costs, and operational effectiveness.
• Support procurement efforts, contract discussions, and service improvement initiatives.
• Ensure partnerships align with organizational goals and conference operational requirements.

Enterprise Project Leadership

• Lead cross-functional initiatives involving multiple departments, operational domains, and stakeholders.
• Manage project scope, schedules, budgets, risks, dependencies, and deliverables.
• Facilitate executive discussions, planning efforts, and decision-making processes.
• Prepare recommendations, business cases, proposals, reports, presentations, and strategic planning materials for leadership.
• Mentor and provide guidance to interns, project team members, and others contributing to conference operations initiatives. 

• Bachelor's degree in Business Administration, Operations Management, Project Management, Event Management, Risk Management, Public Administration, Hospitality Management, or related field; or equivalent combination of education and experience.
• Eight or more years of progressively responsible experience in project management, operations leadership, conference management, event operations, logistics, risk management, staffing operations, business management, or related disciplines.  
• Demonstrated success leading highly complex cross-functional initiatives involving multiple stakeholders and organizational groups.  
• Experience managing project scope, budget, schedule, risk, dependencies, and strategic outcomes.  
• Proven ability to influence decisions and build alignment among senior leaders and stakeholders.  
• Strong analytical, organizational, communication, and problem-solving skills.
• Demonstrated ability to develop scalable operational processes, governance models, and implementation frameworks.  
• Experience navigating ambiguity and making sound decisions in dynamic operational environments.
• Proficiency with Microsoft 365, SharePoint, Teams, Excel, PowerPoint, and enterprise project management systems.

Preferred Qualifications

• Experience supporting large-scale conferences, educational programs, youth programs, nonprofit organizations, or global events.
• Experience with enterprise operational planning, governance, and process design.
• Experience with accessibility planning, accommodation programs, and inclusive participant experiences.
• Experience with incident reporting, compliance programs, risk management, safety planning, or legal documentation.
• Experience with staffing operations, workforce planning, recruiting, training, or large seasonal workforce models.
• Experience managing vendor relationships, service agreements, or operational partnerships.
• Experience working with international teams, global stakeholders, or multi-cultural environments.
• Master’s degree in Business Administration, Operations Management, Project Management, Event Management, Risk Management, Public Administration, Hospitality Management, or related field.
• PMP certification or equivalent project management credential.
• Fluency in one or more additional languages. 

To apply, please submit:

• A cover letter
• A resume that highlights experience specific to this posting