Global Cybersecurity Governance Analyst

UL Solutions is a global leader in applied safety science, providing testing, inspection, certification, software, and advisory services. The Global Cybersecurity Governance Analyst I supports cybersecurity governance, risk, and compliance activities, including security awareness programs, documentation, metrics, audits, and stakeholder coordination. The role also assists with policy management, executive reporting, AI and Non-Human Identity governance, and process improvements.

What you'll do:

• Serve as the primary administrator for the KnowBe4 Security Awareness platform
• Develop, schedule, and monitor security awareness training campaigns and phishing simulations
• Track training completion rates, user participation, and awareness program effectiveness metrics
• Generate and distribute awareness program reports and KPI dashboards to cybersecurity leadership and business stakeholders
• Coordinate cybersecurity awareness communications, educational campaigns, and targeted training initiatives
• Analyze awareness program trends and recommend improvements to increase employee engagement and reduce organizational risk
• Maintain awareness program documentation, procedures, and governance records
• Own day-to-day administration of cybersecurity governance processes within ServiceNow, including policy exceptions, risk acceptances, and workflow management
• Maintain cybersecurity policy, standard, procedure, and guideline repositories and coordinate periodic reviews with control owners and stakeholders
• Develop and maintain governance metrics, scorecards, dashboards, and KPI reporting for cybersecurity leadership
• Support cybersecurity audits, compliance reviews, assessments, and evidence collection activities
• Assist with the governance of Artificial Intelligence (AI) technologies and Non-Human Identity (NHI) programs

What they're looking for:

• Bachelor's degree in Cybersecurity, Computer Science, Information Technology, Information Systems, Risk Management, Business Administration, or a related field
• 1-3 years of experience supporting cybersecurity, information security, governance, risk management, compliance, audit, or information technology functions
• Foundational understanding of cybersecurity concepts, terminology, threats, vulnerabilities, and security best practices
• Knowledge of Governance, Risk, and Compliance (GRC) principles, processes, and methodologies
• Familiarity with cybersecurity policies, standards, procedures, and control frameworks
• Experience coordinating multiple workstreams, projects, or tasks in a fast-paced environment
• Strong verbal and written communication skills with the ability to interact effectively with technical and non-technical stakeholders
• Strong analytical, organizational, problem-solving, and time management skills
• Ability to manage competing priorities while maintaining attention to detail
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Teams
• Experience supporting cybersecurity governance, compliance, audit, risk management, or policy management programs
• Familiarity with cybersecurity frameworks and standards such as NIST Cybersecurity Framework (CSF), NIST 800-53, ISO 27001, CIS Controls, or similar industry standards