Global Education Program Assistant

Position Overview

Carlson Global Institute is seeking a highly organized and reliable student Program Assistant to support our global education and study abroad programs. This role is a mix of Global Executive MBA event support, Global Enrichment program support, digital content management, and front desk administrative tasks. 

Hours: 10 per week; shifts can range between 10am-3pm Monday - Thursday

Position Responsibilities

Front Desk and Operations Support

• Be a welcoming face in the Carlson Global Institute suite
• Provide excellent customer service to suite guests
• Complete administrative tasks as needed

Event & Program Support

• Global Executive Programs May Residency Support: Provide on-the-ground administrative and staffing support for the GEP May Residency events.
• Academic Year Kick-Off: Assist in the preparation, printing, and assembly of materials for start-of-academic-year events and orientations.
• Pre-Departure Preparation: Help compile, organize, and distribute pre-departure materials for short-term, instructor-led study abroad programs.

Website & Content Management

• Program Copywriting & Updates: Write, edit, and update website copy for Global Enrichment Programs using Drupal
• Photo Management: Source, format, and upload new photos to the Drupal websites to keep program pages visually engaging and up-to-date.

Application & Database Administration

• Study Abroad Applications: Assist the Education Abroad advising team with processing and managing applications to Global Enrichment programs using Slate

Preferred Qualifications

• Interest in international education and study abroad
• Customer service background and/or experience with front desk settings
• Strong written communication, attention to detail, and proofreading skills 
• Prior experience with content management systems (Drupal preferred) and CRM databases (Slate preferred)
• Exceptional organizational skills and the ability to manage deadlines
• Exercises appropriate discretion when working with student data

Pay Range: $16.00 hourly rate; depending on education/qualifications/experience

Please visit the Office of Student Health Benefits website for more information regarding benefit eligibility.
 

Student workers are eligible to participate in the Student Health Benefit Plan, if they maintain 6 or more eligible course credits within a given semester. The same applies for Undergraduate Students, Graduate Assistants, Residents, Fellows and Interns.

Student positions are a form of financial support while pursuing an education at the University of Minnesota.

Applications must be submitted online.  To be considered for this position, please click the Apply button and follow the instructions.  You will have the opportunity to complete an online application for the position and attach a resume and cover letter (required).

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail [email protected].

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission.  The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.  To learn more about diversity at the U:  http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.