Graduate Intern, Youth Financial Empowerment

The NYC Department of Consumer and Worker Protection protects and enhances the daily economic lives of New Yorkers through consumer protection, workplace enforcement, and financial empowerment programs. The Graduate Intern will support the implementation of the Financial Literacy for Youth Initiative by researching youth financial education, developing workshop curricula and assessment tools, coordinating with internal and external stakeholders, analyzing program data, and maintaining project documentation.

What you'll do:

• Assisting the Senior Program Officer with research on youth financial education and/or youth financial empowerment programs to inform the design and implementation of financial empowerment services focusing on youth and their families – including developing metrics, assessment tools, touchpoints for service integration, and operational strategy
• Supporting the Senior Program Officer in liaising with the DCWP External Affairs & Communications Division, NYC Public Schools, and MWBE vendors to coordinate and monitor the design and develop age-appropriate, engaging workshop curriculum materials on financial literacy topics (e.g., budgeting, savings, banking, credit, paying for college education, and consumer protection) and ensure that workshop content is culturally-relevant, inclusive, and accessible to diverse student populations
• Liaising and coordinating with the DCWP External Affairs and Communications Division and Division of Technology and Strategic Solutions, as well as MWBE vendors, to recommend instructional design models to guide the creation of digital and in-person learning experiences
• Under the supervision of the Senior Program Officer, and in coordination with the Policy and Research team, developing formative and summative assessment tools (e.g., pre/post surveys, quizzes, reflective prompts) to measure knowledge gains and shifts in attitudes or behaviors
• Working with OFE's Policy and Research team to understand and document the success of programs and assist with data analysis to inform iterative improvements to content and delivery methods and provide timely updates to OFE and DCWP leadership
• Maintaining clear documentation of curriculum frameworks, learning objectives, digital tools used, and impact metrics
• Providing general administrative assistance, including drafting, proofreading, and/or editing a range of materials, including but not limited to reports, program documents, and presentations
• Support and contribute to broader team projects as needed as a Financial Counseling and Coaching team member

What they're looking for:

• Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school
• Matriculation at an accredited college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study
• Maximum tenure for all Assignment Levels in the title of College Aide is 6 years
• No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session
• Students may be employed full-time during their vacation periods
• New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County
• Experience in instructional design and curriculum development for K–12 or youth programs
• Experience in financial capability, asset building, financial services, human/social services, after school programing, youth workforce development, and a passion for supporting youth with low or moderate incomes to build greater self-sufficiency. Prior experience with financial counseling or coaching programs is a plus
• Familiarity with financial literacy content and concepts appropriate for youth audiences
• Strong service design thinking and user-centered design approach for educational programs
• Ability to apply culturally responsive and age-appropriate approaches to designing content for diverse youth audiences
• Skills in developing and reviewing assessments, surveys, or other feedback mechanisms to evaluate learning outcomes and program impact

Benefits:

• As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.