Graduate Product Manager

Caselle is a company providing technology and services that help local governments serve their communities more effectively. The Graduate Product Manager will support customer research, product discovery, design, experimentation, release planning, and launch coordination while developing skills across the full product lifecycle. The role also involves collaborating with cross-functional teams and exploring AI applications in real workflows.

What you'll do:

• Research customers, competitors, partners, and emerging technology; turn findings into short, useful market intelligence for product teams
• Learn how local governments buy and use software, including the different needs of finance staff, utility teams, administrators, and residents
• Join customer conversations, organize what you learn, and help teams distinguish observed needs from assumptions
• Map user journeys and create simple wireframes or interactive prototypes to explore solutions with customers and teammates
• Help plan and run usability tests; use what people actually do and say to improve flows, content, and accessibility
• Support discovery, product requirements, experiments, release planning, launch coordination, and measurement for customer-facing features
• Maintain clear product information, decision records, roadmaps, launch checklists, and team rituals so work is easy to follow and act on
• Work with Engineering, Design, Sales, Support, and Marketing to prepare releases and learn from customer use
• Explore where AI can improve a real workflow, then help test usefulness, quality, and trust with users

What they're looking for:

• A recent degree in any relevant field, or equivalent early-career experience, and a strong interest in product management
• Evidence of initiative through an internship, project, startup, research, community effort, or product you helped launch
• Clear writing, structured thinking, curiosity about customers, and comfort working with data
• An interest in product design and evidence that you can communicate an idea visually, whether through coursework, a portfolio, a prototype, or a personal project
• The ability to organize details, follow through, and ask good questions across technical and nontechnical teams
• A willingness to learn public-service and enterprise software domains
• The ability to work independently, manage recurring deadlines, and maintain a high level of accuracy in a deadline-driven environment
• Regular interaction with internal and external stakeholders is expected, with an emphasis on providing responsive, professional, and solution-oriented support
• Primarily office-based or remote role with moderate travel (15-25% annually), consisting of on-site engagements, team meetings, and company events
• Occasional weekend travel may be required to accommodate work and meeting schedules
• A project, internship, or volunteer experience related to civic technology or public service
• Familiarity with a design tool such as Figma is useful, but not required

Benefits:

• Mission-Driven Work: Support an organization whose technology and services help local governments serve their communities more effectively.
• Remote-eligible role
• Health/dental/vision insurance
• 401(k)
• PTO
• Paid holidays
• Professional development support