Graphic Designer - Reprographics & Print Production (DOT/GO/BUS SUP #18787)

Onsite$42,765 - $64,168/yrPosted 2 weeks ago

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Apply to Graphic Designer - Reprographics & Print Production (DOT/GO/BUS SUP #18787) at New Mexico Department of Transportation

Job details

Location: Santa Fe, New Mexico
Work type: Onsite
Compensation: $42,765 - $64,168/yr
Posted: 2 weeks ago
Apply on: careers.share.nm.gov

About this role

Salary

$20.56 - $30.85 Hourly

$42,773 - $64,160 Annually

This position is a Pay Band C4

Posting Details

This posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.

The New Mexico Department of Transportation (NMDOT) operates under the General Office located in Santa Fe, NM. As a vital entity within the IT Division, we are committed to ensuring the smooth functioning of technological infrastructure and support systems essential for the state's transportation operations.

As a valued new employee to NMDOT, you may be eligible to received three (3) days of administrative leave upon your start date. This is applicable to external hires not within the State of New Mexico Government.

Why does the job exist?

The Graphic Designer position exists to provide dedicated design and print production capacity for the department's reprographics shop. The shop supports recurring and campaign-based printing needs: newsletters, forms, signage, promotional materials, and public-facing communications that require both graphic design skill and hands-on knowledge of offset, digital, and large-format print production.

How does it get done?

The primary responsibilities of this position will include:

* Assist walk-in and call-in customers by answering questions about print services, taking job requests, clarifying specifications, and providing guidance on paper, sizing, finishes, turnaround expectations and guidance to customers
* Answer phones and monitor shared communication channels, routing inquiries appropriately and ensuring timely follow-up.
* Provide front-counter support, including intake of print jobs, logging requests, and verifying that source files meet production
requirements.
* Obtain quotes from vendors for specialty materials, outsourced print jobs, and equipment-related needs; compare options and present recommendations to shop leadership.
* Initiate and process purchase requests for supplies, materials, and minor equipment, following established procurement procedures.
* Management and inventory of tracked assets.

Who are the customers?

The organization as a whole and the IT Support Team.

Ideal Candidate

The ideal candidate will have preferred education and/or experience in the following areas:

* Comfort with assisting customers over the phone, at the front desk, or through the ticket queue.
* Time spent in a print shop prepping files for offset, digital, and large format jobs.
* Troubleshooting when something doesn't go as planned.
* Full job ownership from start through cutting, folding, laminating, and bindery.
* Coordination with customers, vendors, and management along the way to get quotes and make purchases happen.
* Basic computer, printer, or networking troubleshooting.
* Genuine enjoyment working with customers and isn't afraid of technology, whether that means fixing an issue on the spot or figuring it out as they go.

Minimum Qualification

High School Diploma or equivalent and two (2) years of relevant experience. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling two (2) years may substitute for the required experience.

Employment Requirements

Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course certificate from the State of New Mexico or must pass and receive a Defensive Driving Course certificate as a condition of continued employment.

Working Conditions

Work is performed primarily in a print production/shop setting, with regular use of computers, design software, and print production equipment including offset presses, digital printers, large-format printers, cutters, and finishing equipment. The position requires frequent interaction with requesting divisions and department staff in person, by phone, email, and through job/print requests, to scope projects and coordinate production timelines.

Duties include operating and troubleshooting print production equipment, preparing and loading paper stock and print media, and performing routine maintenance and basic troubleshooting on shop hardware and networked print devices. The job may require lifting and carrying paper stock, print supplies, and equipment, occasionally weighing up to 50 pounds. The position involves bending, standing, and walking throughout the shop for extended periods, and working around active production.

Supplemental Information

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Agency Contact Information: Leandro Gallegos, 505-470-8007 Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.

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About New Mexico Department of Transportation

New Mexico Department of Transportation

Santa Fe, New Mexico

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