Group Product Operations Manager - Mobility Marketplace

About the role and team 

Leading Product Operations for Mobility Marketplace means sitting at the high-stakes intersection of product, operations, and business to transform how the world moves. You will lead the team responsible for launching and scaling pricing, matching and incentives products across all 70+ markets in which Uber Operates. You should be able to understand all the complex algorithms which drive Uber’s marketplace while keeping a close eye on how they balance different business tradeoffs. 

The pace here is intense, and the path is rarely scripted. You’ll need to thrive in ambiguity, making critical calls with imperfect information while leading through influence across a complex global organization. This role is for a resilient leader with a "driver" mindset who finds energy in the messiness of finding the right balance between navigating org realities to create maximum impact 

What you’ll do 

• Lead and coach a high-performing team of Product Operations Managers, setting clear direction and building a culture of accountability in a high-velocity environment.
• Navigate competing priorities and internal complexity to align executive stakeholders on a unified global product strategy.
• Own the end-to-end go-to-market strategy, making hard trade-offs on where and when to launch products to maximize business impact.
• Turn complex business insights and "on-the-ground" reality into clear, actionable product improvements that solve real-world customer pain points.
• Unblock product development by influencing cross-functional partners in legal, finance, and engineering without direct authority.
• Identify and fix operational friction points within the product stack to increase velocity and transparency across the organization.

Basic Qualifications 

• Minimum 10 years of experience driving successful programs in a high-growth product or operations environment.
• Experience directly managing and developing a team of professional individual contributors.
• Experience with data analysis and using metrics to inform critical business decisions.
• Bachelor’s degree or equivalent professional experience.
• Must be able to work from the designated hub office location.

Preferred Qualifications 

• Proficiency in SQL and experience building complex data stories independently.
• Domain expertise in managing multi-sided marketplaces in similar or other industries 
• Proven ability to lead through influence and navigate ambiguity at the executive level.
• Grit and systems-thinking mindset to solve for long-term scalability rather than quick fixes.

Responsibilities

Company