Hardware Engineer, Onsite

AutoScale Ventures is hiring a Hardware Engineer / Server Technician to build, maintain, and troubleshoot the server infrastructure supporting its products. The role includes server installations and repairs, production issue resolution, inventory and documentation, prototype testing, and on-call support across data center locations.

What you'll do:

• Build, rack, cable, configure, and maintain servers and related networking equipment
• Work alongside our senior hardware engineer on installations, repairs, upgrades, and new projects
• Troubleshoot and resolve production issues, including failed drives, servers, switches, and network connectivity problems
• Travel between data center locations for scheduled work and urgent troubleshooting
• Support Linux and Windows server administration and networking
• Maintain accurate hardware inventory, equipment records, and documentation
• Help design, assemble, and test prototype devices and cost-effective server configurations
• Document configurations, troubleshooting steps, and operating procedures
• Communicate progress, issues, and next steps clearly with our distributed team
• Participate in on-call support and respond promptly to production incidents, including evenings and weekends

What they're looking for:

• Hands-on experience building, maintaining, and troubleshooting computers or servers
• Experience with Linux and Windows server administration and networking
• Strong problem-solving skills and a practical approach to diagnosing hardware and infrastructure issues
• Excellent organization, attention to detail, and follow-through
• The ability to take initiative, work independently, and collaborate effectively
• Clear communication skills, including the ability to explain technical issues and document your work
• A valid driver's license and access to a reliable personal vehicle