Health and Human Service Aide

About the Department

Under general supervision, performs work at the full-performance level providing a variety of health and human services program activities in a helper capacity. Work involves extensive client contact. Often performs work independently under the direction of and in consultation with a professional staff member. Certain areas of assignment may require specific training prior to or within a specified period of time after employment. Work requires the use of a personal automobile for local travel. May be required to deal with situations which are potentially dangerous to client and worker. Performs related work as required.

Position Duties

Breastfeeding Education & Support

• Provide education, counseling, and individualized breastfeeding assistance to pregnant and breastfeeding WIC participants.

• Deliver prenatal and postpartum breastfeeding education to individuals and groups.

• Train, guide, and support breastfeeding peer counselors; coordinate their activities and provide technical assistance.

• Supply educational materials, resources, and referrals based on participant needs.

Prenatal & Pediatric Nutrition Services

• Conduct nutrition assessments for prenatal and pediatric participants.

• Evaluate health, dietary, socioeconomic, and nutritional information.

• Provide nutrition education aligned with WIC guidelines.

• Identify nutritional concerns and make appropriate referrals.

Client Health Screening & Assessment

• Perform height/weight measurements and hemoglobin finger-stick screenings.

• Plot and document growth measurements.

• Ask medical and health-related questions needed for participant assessments.

• Provide immunization screening and identify follow-up needs.

Eligibility, Referrals & Follow-Up

• Verify income, household information, and residency eligibility.

• Assist with certification and recertification processes.

• Provide referrals to healthcare providers and community resources.

• Document follow-up, referrals, and services provided.

Hospital & Breastfeeding Supply Support

• Visit postpartum WIC participants in the hospital when requested.

• Provide breastfeeding education during the postpartum period.

• Maintain inventory of breast pumps and breastfeeding supplies.

• Track distribution and request orders as needed.

Clerical, Laboratory & Compliance Duties

• Maintain participant records, files, forms, and documentation.

• Complete required data entry and program reports.

• Clean and maintain laboratory equipment and spaces.

• Properly handle hazardous materials, sharps, and regulated waste.

• Follow all WIC policies, procedures, and safety regulations.

Community Outreach & Program Promotion

• Conduct outreach to increase awareness and participation in WIC.

• Maintain relationships with partner organizations and authorized vendors.

• Provide educational presentations to community groups.

• Serve as the WIC Farmers Market Liaison.

• Represent WIC at community events.

Other Duties as Assigned

• Support special projects, program initiatives, and cross-program needs.

• Assist staff as needed to meet operational requirements.

Minimum Qualifications

Training: Must be able to pass a written test at the eighth grade level.
 
Special Requirements for the Division of Health:
Applicant must be certified as a Home Health Aide or must successfully pass the written competency evaluation given by the local agency prior to employment. Certification requires completion of a minimum of 75 hours of training including a minimum 16 hours of practicum. Applicant must possess a current driver's license and availability of a car for continuous use shall be a prerequisite for employment.
 
Note: For positions designated as Breastfeeding Counselor, WIC, positive past or present breastfeeding experience required.

Other Qualifications

PG:  5     $27,240 - $45,973

Market Rate: $41,124

Benefits

State employment offers a variety of benefits.  Click HERE to visit the Division of Personnel's Benefits Page.

Supplemental Questions

Required Question

Agency Information

EmployerWest VirginiaAddress 1900 Kanawha Blvd. East
Building 3 Suite 500
Charleston, West Virginia, 25305 Phone(304) 558-3950
Website http://personnel.wv.gov