About the Department
Careers at DPH: Work that makes a difference!
Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity
"Aiken and Edgefield County Health Department"
Under the limited supervision of the Lead Operations Director, the Health Department Manager for XXXXXX provides leadership, management, supervision and direction to the professional and paraprofessional staff in the local health department(s). Works closely with the program managers to implement and monitor projects and program compliance. Works closely with the discipline directors and program managers to implement services in the county and community. Has full access to the medical record. Collaborates with community partners to ensure community health needs are being addressed.
- Clinic Operations and Supervision: Responsible for directing, planning, organizing, and coordinating the services of Clinical Operations and collaborating with Program staff to ensure efficient and effective clinic workflow. Ensures adequate staffing, monitors and ensures compliance with operational performance goals, policies, and procedures. Oversees adherence to EHR use, billing, receipts/deposits, confidentiality, and quality standards.
- Leadership and Supervision: Has authority to delegate & assign responsibility to health department staff to meet service delivery goals. Assures consistent communication of goals, procedures, and expectations. Leads and supports staff recruitment, hiring, and vacancy management. Maintains clinical competencies relevant to supervisory responsibilities.
- Performance Improvement/Customer Service: Responsible for ensuring an excellent patient experience and that patient complaints and grievances are addressed and resolved in a timely and responsive manner. Collaborates with Operations Directors and Program Managers to meet program requirements and goals. Ensures services meet programmatic standards and quality benchmarks. Participates in CQI activities and monitors outcomes of service delivery. Addresses patient complaints in timely manner.
- Direct Client Services: Provides culturally competent direct care. Maintains competency through trainings, updates, and process improvements.
- Public Health Preparedness and Emergency Response: Participates in preparedness training, planning, and response activities. Serves in a leadership role during emergencies. Responds to public health outbreaks and priority response events.
- Professional Development and Other duties as assigned: Performs other related duties as assigned by leadership.
Position Duties
State Minimum Requirements: A bachelor's degree and relevant program experience.
Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the DPH Chief Human Resources Officer, or their delegate.
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.
Minimum Qualifications
Completion of Agency Supervisory Practices Courses.
Other Qualifications
EEO: The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information.
REASONABLE ACCOMMODATION: Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others.
STATE DISASTER PLAN: In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster.
DRIVING RECORD: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.
The South Carolina Department of Public Health offers an exceptional benefits package for FTE positions that includes:
- 15 days Annual (Vacation) Leave per year
- 15 days Sick Leave per year
- 13 Paid Holidays
- Paid Parental Leave
- Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
- S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
- Retirement benefit choices *
*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.
HYBRID WORK: The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.
Benefits
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
Supplemental Questions
01
Employment Authorization and Visa Sponsorship Applicants must be legally authorized to work in the United States at the time of hire and must maintain valid work authorization throughout the duration of their employment. This agency does not sponsor employment-based visas, including but not limited to H-1B visas, nor does it provide sponsorship for permanent residency or other employment-based immigration benefits now or in the future. Individuals who are authorized to work in the United States under Optional Practical Training (OPT) through a valid F-1 student visa may apply, provided they possess current employment authorization and do not require employer sponsorship to continue working in the United States at any point during employment. All offers of employment are contingent upon verification of identity and eligibility to work in the United States in accordance with federal law. This agency complies with all applicable federal employment eligibility verification requirements. By submitting this application, I certify that I am legally authorized to work in the United States and will not require employer sponsorship for a work visa now or at any time during employment.
02
Do you have a bachelor's degree and relevant program experience?
03
Do you have at least (1) year of supervisory experience?
04
Have you completed the Agency Supervisory Practices Courses?
05
All new employees who are healthcare providers are required to provide documentation of immunity or to be immunized against measles, mumps, rubella, pertussis, varicella, and Hepatitis B, prior to beginning employment. Are you willing to receive these vaccines or provide documentation of immunity?
06
In accordance with the State's Disaster Plan, which includes hazardous weather, DPH employees may be required to work in times of an emergency or disaster. Will you be able to meet this requirement?
07
Which of the following best describes your relevant work experience?
- No relevant experience
- 1 - 2 Years
- 3 - 5 Years
- 5+ Years
- Equivalent combination of education and experience
08
Would you be willing to accept a salary within the hiring range of $67,728 - $70,380?
09
Are you currently working for or have ever worked for South Carolina Department of Health and Environmental Control (SCDHEC) or South Carolina Department of Public Health (SCDPH)?
10
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. The application and not an attached resume will be reviewed to determine if an applicant has met the qualifications for the position. I have read and understand this statement.
11
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. I have read and understand this statement.
12
If this position requires the applicant to possess a valid driver’s license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record. I have read and understand this statement.
13
How did you hear about this position?
- State NEOGOV Website (www.careers.sc.gov)
- LinkedIn, Twitter, Facebook
- Employee Referral/Agency Recruiter
- College Job Board
- Job Fair
- External Job Board (SC Works, Indeed, Association)
- Other
Required Question
Agency Information
EmployerState of South CarolinaAgency
Department of Public Health
Address
400 Otarre Parkway
Cayce, South Carolina, 29033
Phone803-898-7308